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“ Rivian is junk”

Wow! Always two sides to every story but it dies sound bad foe the dealer...
 
gaskiller said:

I don’t think anyone will do this to a Lucid. Anyway, grass is not greener at Rivian.
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Every car manufacturer has some number of lemon-law cases against them. Vehicles are hard to manufacture at scale and get right every time. Being a start-up automaker and still going through the quality learning curve makes the problem worse. So it's less a question of whether a manufacturer is producing some bad cars, and more a question of what fraction are trouble prone. Unfortunately getting data on that is quite hard. For all their problems, Consumer Reports is still probably the best source of overall vehicle quality data. Rivian is a story of contrasts, in that they top the CR owner satisfaction survey, while being bottom of the CR's predicted reliability ranking. Lucid doesn't have a big enough representation in CR's sample to get rated on either scale. One interesting lesson from CR's reliability survey: hybrids don't do well. Engineers won't be surprised, because they know that more complexity almost always means more problems.
 
This guy is just disappointed, it hasn’t even been in their shop 30 days. He’s mad about the battery and whatever, but unless it’s been in service for the minimum period, it’s not a lemon.
 
I own a 2023 Rivian R1S. I believe Rivian can remotely sense the car's 12V battery conditions. I remember a couple of years ago, out of the blue, Rivian messaged me to get my 12V replaced. Actually, Rivian was very persistent about it.

I have no idea what happened to the guy's R1T 12V and why Rivian refuses to service it. Perhaps Rivian alerted him multiple times, and he failed to bring the car in for service until something really bad happened.
 
socktucker said:
This guy is just disappointed, it hasn’t even been in their shop 30 days. He’s mad about the battery and whatever, but unless it’s been in service for the minimum period, it’s not a lemon.
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He says he filed a Lemon Law claim, and has been paying legal fees. He also says "It has been to Rivian service more than eight times and experienced dozens of issues beyond those documented in the videos below. It now has an unresolved steering defect that makes it unsafe to drive."

So it is entirely possible it has spent more than 30 days in service for the same issue.
 
I was an early R1T buyer. I don't see how this person was an "early adopter" but got the Max Pack because it wasn't available for a long while after the vehicles were shipping. I also have to say their list of issues is not really extensive. Rusty steel tow hooks? You use them and they will rust. I did have my 12V battery fail at 24 months. Rivian used mobile service replaced the battery within a day. The phantom braking was there too and I have been told was because Rivian used to use MobilEye but since they have their own tech. Yes I had the warped gear tunnel plastics but the doors worked fine. My interior was fine. I ended up selling the vehicle because it did not have adequate hands free phone integration which they since have added.
 
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