Search results

Believe it or not, the car is still with Lucid. It’s been close to three months. How do they not have parts?

All: I am seeing more and more posts about people who had the same issue as me. My vehicle is currently in the shop. It’ll be there most likely for two months (including date since tower) or more after all said and done. I will elaborate more when I am available. -Johnson

This happened to me and did endanger me.

Stephen Oldford and Richard Hudak have been my points of contact and they have been responsive

I got the Lucid for the same exact reason: quality and the emphasis on service.

I wanted to update everyone. Since the car was brought in, Lucid’s service rep have been responsive and kept me updated throughout the process. They are going to address body issues I had at Dorn’s Body Shop and then diagnose the battery issue thereafter. Sorry for not updating more quickly...

No problem and will do. I got a response today from Stephen regarding status.

I have seen rave reviews about Lucid’s service so it’s quite possible that my situation is isolated. I want to reiterate that I do love the vehicle when it works and I also believe much of this is software related. Although my situation is unnerving, I am hopeful that things will get better once...

Thanks everyone for their feedback. I made a typo in my post — the car was sent from MA to VA for further diagnostics. Is anyone able to send me Mr. Edson’s contact info and best form of contact? @DJL: my attorneys are advising the same but I have been holding back. You might be right. @Pete...

I have a Lucid Air Dream Edition. I love the vehicle when it works, but there are serious concerns I have that make it outright dangerous to drive. As a fan of Lucid, I am questioning whether or not I am allowing my enthusiasm as an early adopter and my personal sentiment affect my judgment and...

I mean that after the vehicle was towed home, I noticed that the wheel walls had deformations. Again, no impact

PLEASE BE CAREFUL. CHECK MY THREAD

Thank you for this. I want everyone in this forum to know that I love the Lucid, as did my friend when he had the chance to drive it. I just want the car back. It’s been two months. I have already re-organized my life because of the delivery delays and now because of repairs. I did not realize...

I did notice other tires developing bulges on the tire wall. Should I mention that or would it get used against me

Yes. I want to thank you all because talking about this makes me less stressed. I do have a platform and audience that I can complain on but I am choosing not to use it because I don’t want to be “that guy.” Anyway, it might help it explain the reason and how I got this car. I reserved it...

Ah. Given all the sensors and gadgets they advertise, I would think they would know exactly how the tire blew out, at what speed, and also a video recording. My mistake was saying “I must have hit a pot hole or something…..”

Wait. This has happened before? I pulled over immediately and waited on the side of the highway for three hours until a tow came at around 2 AM. I didn’t want to risk another company towing the vehicle.

Yes. Lucid Engineering needed to get involved because no SOP developed. I don’t know how much I am going to have to pay on this, but the whole situation sucks. Any advise on this? Lucid saying that this was structural damage. All from a random flat tire. I want to repeat that I love the...

Sorry all for no update. This has been so frustrating for me and I get upset just talking about it because I feel so conflicted. I love the car so much, but I barely have had any chance to drive it. What happened was I was driving on the highway and all of a sudden I got a flat tire. It...

My Lucid Air Dream has been in a Lucid certified body shop for over a month. I am not getting any answers. I got a flat tire. When Lucid came, they noticed that there was a cracked steering knuckle. We thought it would be covered under warranty. Thus far, I have received no answers as to...