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Is a bug for me too and was reported to Lucid engineering in early December as it was found on my car when I picked my car up from major service. None of the people at the service center could fix it so they reported it up the chain. Still no fix unfortunately . . .

I was suggesting that a new poll be done reasking the question of serious mechanical problems and also querying specifically whether the respondent came here for the first time looking for answers or just happened to be a member of the forum with the problem.

Well, if you wanted data the forum moderators could attempt a poll of users of this forum. Not sure what percent would participate and of course there are the questions of whether the forum and the responses are representative samples etc. etc. Personally I doubt that people suddenly join the...

Mine is a rear drive unit. Good news is it only took Riviera Beach two days rather than two weeks to identify my issue, unlike last time. I am going to dispute some of the assumptions on here. I don’t think it is fair to make them and feels like a bit of spin to me. In my case the facts are as...

Exact same things happened to mine on the 7th. How did you get a Tesla? I thought those were not approved.

My Alexa worked great before my car was in the shop for a month. I got it back last Mon, updated through 33, and Alexa refused to pull up Spotify but otherwise worked. She kept telling me that I needed to update my app to use Spotify. I opened a ticket for that issue while at the service center...

Yes. Posts. If I have a car that they cannot find the problem after having it two weeks, I want to be able to access the info in the members only section.

Over 25. Yeah!

Can you point me in the direction of the threads about the service center manager? They have had my car for two weeks and no idea of what is causing the problem (see thread on coolant leak). I have only spoken to the “phone girls” to date and they have not communicated anything useful. If I...

So close to 25!

Almost to 25!

Fingers crossed. The eye was originally forecast to go right over our house but has now shifted north. I don’t worry about the wind but only the water as we are in a flood zone. I have seen pictures from the out islands of the Abacos and the dunes were breached with some interior flooding.

So Riviera just called me to assure me that my car was being stored inside and would be protected in the hurricane. However, they cannot figure out what is wrong with it. Engineers on site from headquarters looked at it today and still have no idea where the leak is coming from. Has anyone had...

I am feeling this too. It has been almost 2 weeks and every time I get in my old Audi, it makes me sad. My current ride is over 100k miles and has certainly seen better days. There are a million little things that keep going wrong in my life -copper pipe leaks that resulted in partial gut reno...

Ignore me while I bump this a few times. Trying to get to 25 . . .

Nope. None of those things worked. Hence the call to customer service and the posting on this forum. It appears I am not the only one with the problem based on the responses.

Unfortunately my story gets worse. They have looked for four days and cannot find the source of the leak. Apparently not the drive unit. Engineers from headquarters are going to be going over the car tomorrow. This is not sounding good. I need some good karma please.

Well so far it sounds like I am an unlucky one. They have not found any hose clamp issues and think it is the actual drive unit. Any idea how many people have had drive units replaced so far?

So the good news is that Riviera Beach has been responsive and actually answered the phone when I called (which previously was not happening - was getting rolled to Customer Service). They flatbedded the car to the center on Monday (10/31) and offered me a Hertz loaner which I declined as I...

Me as well. I immediately googled the forum to figure out the issue. My concern is not my car but our south FL service center. My experience with them has not been good so I am curious to see what expedited service for the OP actually looks like. No communication for two days does not sound...