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The service department has been stellar. Unfortunately for me, I have been there too often, but the nice people there have taken care of my needs, from tire air deflector replacement(x2),to frunk liner replacement, to tire and wheel hub replacement, even a total failure drive fault error was...

Victim Blaming. I hit a pothole in the DC area. You can blame the driver for not avoiding a sudden unseen hole in the road if you like, but the tires should be able to handle some of these road hazards. I have summer tires and was driving in an area which has a freeze and thaw cycle, so I was...

Lucid lug nuts.

My recent road trip from NJ to FL would not have been possible without a spare. A bubble in the sidewall of a front tire tire was noticable when we were about to depart Savannah, GA. It was important to arrive home that day, but too risky to drive 400 miles at high speed with that bubble. So I...

Let us know if it is the contactor issue. My car shut down 2 weeks ago, during a road trip from Fl to NJ. Only made it to Florence SC., with the car. (See the "Road trip disaster" thread).

The service manager told me that the engineering team wanted to investigate the contactors immediately. They were shipped by air for inspection and analysis.

Basking Ridge

I have full confidence in the vehicle post repair. If a major failure occurs in the future, I know that the customer care team will help get me to my destination, as painlessly as possible. It is like riding a bike, I will not let the fear of falling keep me from enjoying the ride. I will wear...

As an explanatory note, the contactor issue should not occur while driving, only when the vehicle stops and is parked. They act as on off switches for the high voltage battery, when the car parks the contactors disengage after 30 seconds or so. The problem is that they remain in the off position...

It turns out that my VIN was not part of the recall for the contactor issue. Yet that was exactly the problem my car had, faulty high voltage contactors as specified in the recall. The contactor issue for my car fell outside the parameters that Lucid set up to define the cars likely to have the...

Contactor Issue. Recall notice never received. Car was inspected in April at Riviera Beach for recall notices and passed

9137. Contactor issue. Never received a recall notice. Car was in the Riviera Beach service center in April and they inspected the car for a recall notice. It passed. It may have been the wire harness recall they were investigating. The contactor recall notice was published in February so that...

I hope that Lucid learns enough from these failures to prevent this from happening to cars yet to be produced.

My car was inspected for the recall issue when it was in Riviera Beach for Frunk liner replacement 2 months ago. They determined it was not subject to a recall.

Vehicle is on a truck right now, heading to the Virginia service center in Mechanicsville. Monday it will be sent through a series of diagnostic tests to determine the cause of the drive fault error. The plan is to provide me with a loaner, delivered to my home, by the end of the week. When...

Yes. I had time to read through the posts here while I was waiting for a tow. I was trying to figure out if I needed to use the tow hook and how to get the car into neutral. I spoke to the tow truck operator, who told me he would use skates not the tow hook and Lucid customer care, who told me...

October 5, 9137 miles on vehicle

Just happened to me, 500 miles from home, the car bricked. Got the drive fault error message and the car shut down. Could only be opened by jumping the 12 volt battery accessed through the rear wheel well . Power lasted 2 minutes. Enough time to straighten the wheels for the tow truck and...

I was excited to drive my Lucid from Florida to NJ, as I would enjoy the ability to maneuver the car through trucks on the two lane portions of I 95. I was only concerned about the DCFC situation as my car has recently experienced charging errors at EA locations. The car would charge for 1...

After 7 months of mostly trouble free charging at nearby EA locations, the local charging stations have deteriorated. There are 12 chargers at 3 stations. At each station one charger is unavailable and has been unavailable for weeks. At my preferred location, I now get a charging error when I...