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    Mobile Key no longer recognized / detected - can't lock car with mobile key or by pushing in handle on door

    UPDATE- spent an hour on the phone with wonderfully patient customer care person. We deleted out my mobile key and tried to reinstall it. No luck car couldn't find the phone. They did some kind of reset of the system remotely from Lucid, it still couldn't find my phone. So we then got an ipad...
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    Mobile Key no longer recognized / detected - can't lock car with mobile key or by pushing in handle on door

    Can I still have the app for charging - but just not use it for entering/driving the car as a mobile key? So when it's plugged into the charger, will I be able to look at my phone and see the amount it has charged? That was working on Saturday morning when we were charging the car. I am not...
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    Mobile Key no longer recognized / detected - can't lock car with mobile key or by pushing in handle on door

    So today I couldn't get the car to even open using my phone app. Gave up and went in and grabbed the fob. It worked perfectly. So I am going to just carry the fob since it's not recognizing my phone. I didn't have time or patience this weekend to delete mobile key and add it again. We will...
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    Mobile Key no longer recognized / detected - can't lock car with mobile key or by pushing in handle on door

    This sounds exactly like what I experience. Do you also get a mssage while you are driving that no key is detected? I have also gone through the location and blue tooth settings with. Lucid they say they are correct.
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    Mobile Key no longer recognized / detected - can't lock car with mobile key or by pushing in handle on door

    I about ready to scream as I am tired of waiting and waiting outside my car for it to wake up and it won't. I have to then go into the app and tell it to unlock the doors, which takes a while, then it unlocks. I get in and it says I have to enter my pin to drive. It didn't used to be this...
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    Feedback/improvements for the Air!

    I would like a trunk liner that goes on both the flat trunk and down into the well - the black trunk carpet shows EVERYTHING, maybe all weather mat or make trunk/frunk lining carpet a modeled grey instead of solid black? I would like slightly larger cup holders in front - the large drink cups...
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    Pulling into a parking space

    I too have had multiple times that the measurement is not to the parking bar or the curb it's picking up something further away. I just go super slow and look at the over head camera too. I had a much lower to the ground FRS prior to this car and had some pretty awful experiences with parking...
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    Feedback/improvements for the Air!

    I would like to have the ability to have the Lucid logo lit while the car is not running and locked, so we can have it at a car meet and have it look cool at night. I would like the blinker wand to be longer so I don't keep hitting the push button wiper button on the end of the wand when I am...
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    Feature request: disable keyfob proximity sensing

    The way our driveway is oriented we always approach from the rear of the car and walk to the drivers side (which side do you consider the left? - passenger or drivers side?)
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    Sorry I am new and I am not sure if this is a private message or not?? Would like info on how...

    Sorry I am new and I am not sure if this is a private message or not?? Would like info on how to reach out to Frank at Costa Mesa. Thanks!
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    Lucid customer service experiences

    I was replying to Demosthenes the OP - he said he had good luck with Chris at Costa Mesa - :)
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    What changes or features would you like to see on your GT? "THE GT WISH LIST"

    I would like to have the ability to have the Lucid logo lit while the car is not running and locked, so we can have it at a car meet and have it look cool at night. I would like the blinker wand to be longer so I don't keep hitting the push button wiper button on the end of the wand when I am...
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    What changes or features would you like to see on your GT? "THE GT WISH LIST"

    I don't see that this type of thread has been started - as you get delivery and start actually driving your Grand Touring - please post things here that you would like to see updated or added. Maybe Lucid will take action on some of these things. I am hopeful that Lucid does read these forums...
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    Service - Premium?

    I have called customer service about the paint chipping off our lucid letters, but have been trying to stick with the guy who said he ordered parts for us as I would like to follow that through with the same person. But I may have to try another path.
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    Lucid customer service experiences

    Can I get Chris's number - I feel like that is who we started with, but I am thinking that was the name of the sales guy at the show room. For our DA we got turned over to Airel, she was good until delivery of our car then MIA, started with a guy named William, he said he ordered our parts and...
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    Spare tire

    I hope so - I was pretty shocked at the concept of new tires once a year, I mean at 20,000 that still is potentially every other year. We actually drive our cars - not in the driveway to look pretty. We too are shopping different tire options as we really want more longevity. I believe it was...
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    Service - Premium?

    I have only bought new Toyotas, Volvos, Isuzu, Genesis, and Hondas - and none of them came even close to $150,000 - so yep - I expected more. I can get a free water and coffee just walking into any of those dealerships and not even buying a car. My Genesis came to me with a giant red bow and...
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    Feature request: disable keyfob proximity sensing

    I too suffer with the Eager Puppy issue and if hubby and I both get in the car and he gets in the drivers side - I want it to recognize his profile, instead it seems to always recognize mine. He has just the mobile key on his phone - leaves the fob at home. I have the mobile key on my phone...
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