I was at Sam’s Club this evening when someone came up to me and asked, “What car is that? Who makes it?” They said it looked really cool and wanted to know more about it.
So, naturally, I went into full Lucid-owner mode.
I talked about how great the ride is, how good the interior feels, how advanced the technology is, and how much I enjoy the car. We probably talked for 10 minutes, and then I asked if they wanted to see it. They were excited, so we started walking toward the car.
And then… Lucid decided to humble me.
I use my phone as the key. I got to the car, expecting it to unlock automatically.
Nothing.
Okay… I thought. Phone key can be finicky sometimes. So I took my phone out of my pocket, unlocked it, and tried again.
Nothing.
I opened the Lucid app.
The app decided it didn't want to participate either.
Now I'm standing next to the car, trying to unlock it while the person who just listened to me spend 10 minutes explaining how amazing this car is is standing there watching me fight with it.
At that point, I literally had to tell them, “Yeah… sometimes it's a little finicky.”
The funny part is, I had just been praising this car for 10 minutes, and now I felt like I had to explain why I couldn't even get the damn doors unlocked.
Honestly, I felt embarrassed.
And it made me stop and think: How is it that after more than four years, we are still dealing with something as basic as reliably locking and unlocking the car?
I love the Lucid Air. I still think it's an incredible car to drive. The ride, interior, power and overall engineering are fantastic.
But none of that matters in that moment when you're standing next to your car doing the “please unlock” dance in front of someone who is considering the brand.
So I'm done being the unofficial Lucid salesperson.
From now on, if someone asks me about the car, my answer is going to be:
“Lucid makes it. They're based in Arizona. It's a great car.”
And that's it.
@Lucid — if you still care about the Air and the customers who bought it, please fix this damn lock/unlock situation.Or, if this is a hardware limitation that you genuinely can't fix, just acknowledge it.
It's been more than four years. We shouldn't still have to dance around a $70K+ car trying to convince it to unlock.
Best damn car to drive. Sometimes one of the most frustrating cars to simply get into.
So, naturally, I went into full Lucid-owner mode.
I talked about how great the ride is, how good the interior feels, how advanced the technology is, and how much I enjoy the car. We probably talked for 10 minutes, and then I asked if they wanted to see it. They were excited, so we started walking toward the car.
And then… Lucid decided to humble me.
I use my phone as the key. I got to the car, expecting it to unlock automatically.
Nothing.
Okay… I thought. Phone key can be finicky sometimes. So I took my phone out of my pocket, unlocked it, and tried again.
Nothing.
I opened the Lucid app.
The app decided it didn't want to participate either.
Now I'm standing next to the car, trying to unlock it while the person who just listened to me spend 10 minutes explaining how amazing this car is is standing there watching me fight with it.
At that point, I literally had to tell them, “Yeah… sometimes it's a little finicky.”
The funny part is, I had just been praising this car for 10 minutes, and now I felt like I had to explain why I couldn't even get the damn doors unlocked.
Honestly, I felt embarrassed.
And it made me stop and think: How is it that after more than four years, we are still dealing with something as basic as reliably locking and unlocking the car?
I love the Lucid Air. I still think it's an incredible car to drive. The ride, interior, power and overall engineering are fantastic.
But none of that matters in that moment when you're standing next to your car doing the “please unlock” dance in front of someone who is considering the brand.
So I'm done being the unofficial Lucid salesperson.
From now on, if someone asks me about the car, my answer is going to be:
“Lucid makes it. They're based in Arizona. It's a great car.”
And that's it.
@Lucid — if you still care about the Air and the customers who bought it, please fix this damn lock/unlock situation.Or, if this is a hardware limitation that you genuinely can't fix, just acknowledge it.
It's been more than four years. We shouldn't still have to dance around a $70K+ car trying to convince it to unlock.
Best damn car to drive. Sometimes one of the most frustrating cars to simply get into.
)
