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Lucid Gravity UX 3.6 is here!

Sorry, nothing as far as any warnings only just an image from the camera. Yes I have rebooted several times actually.
 
DDPro should have 360 camera doesnt it?!
 
GGTFan said:
Sorry, nothing as far as any warnings only just an image from the camera. Yes I have rebooted several times actually.
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Got to ask, you have all the settings on? To alert and/or take action? It’s been my observation that the system is actually too sensitive and quick to alert and intervene. If your settings are all on, it may be that something is wrong with the sensors
 
9point81 said:
Got to ask, you have all the settings on? To alert and/or take action? It’s been my observation that the system is actually too sensitive and quick to alert and intervene. If your settings are all on, it may be that something is wrong with the sensors
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I believe they are all on, as I've checked. I will check again. Thanks
 
I'm getting the impression that there, in fact, should be a backup warning system. I've owned many cars, including my last, leased EQS 580 SUV, and all late models have a backup warning system.
 
GGTFan said:
I'm getting the impression that there, in fact, should be a backup warning system. I've owned many cars, including my last, leased EQS 580 SUV, and all late models have a backup warning system.
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There is. If you have everything turned on, and it isn’t fixed with a sleep, then you most likely have a hardware issue.
 
Anyone with my first problem of no lane change in hands free?
 
GGTFan said:
Anyone with my first problem of no lane change in hands free?
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Nope. Again, making sure everything is turned on and switching between the driving modes (conservative and assertive). Even try toggling everything off and back on again to see if that helps. It is sounding more like you might have a hardware issue going on
 
GGTFan said:
Anyone with my first problem of no lane change in hands free?
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This usually indicates an underlying camera or sensor issue, which would again indicate its hardware. You need service.
 
Yes, the combination of no backup warning and inability to make lane changes may indicate the sensors are not working and you probably need to get that checked
 
Have to say that 3.6 is incredible. Everything feels great - though that is after a service visit that had to fix a few things, so maybe that's part of it. Regardles, car feels like night and day - key fob is completely responsive, A/C feels much improved, and Google Maps for places is a big upgrade. Hard to say this isn't one of the best driving experiences out there.
 
Have people had issues with 3.6 install?

I installed it a few weeks ago. It kinda worked? I see the new Google places integrations Info and stuff by DD pro won’t engage. And every time I turn on car I get reminded the software install fails.

App says 3.5.7 still installed. App update version shows 0.0.0. Weirdly enough I just got the Keyfov update and worked fine to update (I know it’s through phone and not car).

I have called customer success 3 times. 1st time pressed the keypad button to call back. Never heard back. Next 2 times waited on hold for over an hour each time and was never able to actually ask them to just try and push the update again.

Made a service appointment but now have to wait until August and also haven’t even heard back from SC. Made this back in June so almost gonna be a 2 month wait.

I DONT understand how I am not given the ability to try and pull the update down again. And also the fact that I have now spend over 3 hours almost just waiting on hold with customer support , WHICH the app tells me to call, is just ridic.
 

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Alderaan said:
Have people had issues with 3.6 install?

I installed it a few weeks ago. It kinda worked? I see the new Google places integrations Info and stuff by DD pro won’t engage. And every time I turn on car I get reminded the software install fails.

App says 3.5.7 still installed. App update version shows 0.0.0. Weirdly enough I just got the Keyfov update and worked fine to update (I know it’s through phone and not car).

I have called customer success 3 times. 1st time pressed the keypad button to call back. Never heard back. Next 2 times waited on hold for over an hour each time and was never able to actually ask them to just try and push the update again.

Made a service appointment but now have to wait until August and also haven’t even heard back from SC. Made this back in June so almost gonna be a 2 month wait.

I DONT understand how I am not given the ability to try and pull the update down again. And also the fact that I have now spend over 3 hours almost just waiting on hold with customer support , WHICH the app tells me to call, is just ridic.
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Try texting or emailing customer support?
 
Alderaan said:
I did send an email to their Customer support one. I can try again.

Is there a number to text?
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You can start it from within the App

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Alderaan said:
Oh awesome I never knew that. Good to know thanks!

But it looks like I am just cursed lol. I will try Monday. But it looks like I am just not meant to be.
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Oof, I’ve never seen that message before. I wonder if they switched phone systems or something.
 
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