My sentiments exactly. cccv2 upgraded made everything faster and this new interface is even faster and it has been very smooth for me. It's working much better in general than the previous version of software so I'm very happy.
are you calling the customer service line or a service center? I've personally always had luck with both calling me back if I call first think in the AM and leave a message. If I call late in the day I've had less success with a call back.
@marqie Perhaps you can assist ?
In the notes for install it mentioned that you might have to fully delete your phone / key and reconnect. I had to and ever since its worked perfectly. In fact the key works better than ever. You need to delete the key in the app I think. It was either in the app or the pilot panel.
the Lucid CEO is well aware of the service situation and the company is in the process of staffing up. I’m sure it will be corrected in 18 months. Honestly they can’t continue as a company with the current service delays so I would say they have no choice but to course correct. If they don’t...
Struggling to find the study now. 2024 University of Michigan. That might help you find it. Also here’s a follow up article
https://ccat.umtri.umich.edu/motion-sickness-technology-could-alleviate-symptoms-for-passengers-in-todays-cars-and-tomorrows/
There's actually a study about motion sickness in EVs. The brain is trained for our entire history of riding in cars based on motion and noises that we have experienced over time. As the vast majority of our time has been spent in ICE cars the brain is expecting the same audible and motion...
I’m not the one that has to improve service wait times so I can authentically hope that said times improve.
Lucid however should implement a strategy that involves more than hope. Lucid has stated awareness of the problem and intent to correct it. Only time will tell if their POA is effective...
I waited 3 months for a service appointment and it took a month to service my car so yeah no it’s not fast. Hopefully in a few months the service situation will improve.
Any idea what the failure points might be that need out of warranty service considering battery and power train are covered for 10 years. I’m on the fence since it seems like the cost of the warranty probably would cover a couple of repairs.