I won't post any of their comments or emails but I'll give you my experience with Marqie and "We're looking into it".
Marqie sent me a DM and took some information. Then an email saying they'll get back to me. After a week or so, A Lucid rep sent an email saying they've concluded their review...
The condescension is just simply wow!
You do realize you’re talking about real people with real issues, right? People aren’t asking for ‘personal apologies’—they’re expecting fair treatment and transparency from a company they trusted with a high-end purchase. Calling legitimate complaints...
I agree with you. The sky isn't falling. My personal feeling is that a team has evaluated the potential financial damage to Lucid and determined it hasn't risen to the point of additional action. Some noise will be made. Some people will move on from the brand. Others will stay. But I would...
What evidence do you have besides statements they have made and JoshG's charge reversal to suggest Lucid has done an "upstanding job"? That's not a rhetorical question. I genuinely am curious.
I haven’t seen Lucid take any meaningful action beyond making JoshG “financially whole.” Meanwhile, I’m still being charged $685 for a so-called “dirt in paint” issue the size of a pinprick, plus other questionable fees ($5,800 in total). Let’s be honest—Lucid isn’t taking this seriously. I...
This is a community and he's rightfully disappointed about the way Lucid is treating members of the community. I still vividly remember my excitement when I joined this forum, added my reservation to the tracker and literally checked daily for updates and read every single post, eagerly waiting...
Please feel free to delete any of my posts deemed inappropriate. As Lucid has made a decision in my case and I no longer own a Lucid. This is likely my last post in this forum. I appreciate the community and discussion. I'll be keeping my vehicle purchases a bit more mainstream going forward...
Yes I got access to it yesterday. Too many photos to post it all but pretty much every wheel has a $200 ticket (I think one of those is deserved). Here are a couple examples.
The rest are pretty much in the same category. The interior trim repair $200. I cant even tell what is being pointed...
I fully agree with this. My quotes were used in the Carbuzz article but important context was missing and this thread is still active. So at best that article is incomplete.
I think it's a bit disingenuous to ask people not to take every option available to them to resolve something like an unexpected bill in the thousands while staring down the barrel of a collections notice. Your point is fair but make it when you're in te hot seat.