Recent content by BenTexas

Thanks for clarifying.

I wanna believe that something has changed but it's just one example. And the fact they asked for a courtesy post tells me they still see this as a PR issue that can be bandaged over. It's still going to take years of consistently getting this right to get me to reconsider buying/leasing...

Possible good news. We'll have to wait to know for sure but the saga isnt over. The person on the phone stated, a new final invoice was just mailed out yesterday. I asked if it was different from the one I have and he said yes, but would not say on the phone what has changed. Only that I should...

On hold with them as I type this.

It's one thing for a company to make a public statement, and another thing to actually effect change. To test that, I've called and asked that my case be reviewed under the new guidelines. To be clear, I did NOT get this email from Lucid. So thanks for sharing. I'll report back if it has any...

Good luck! Hoping for the best.

No relation.

I won't post any of their comments or emails but I'll give you my experience with Marqie and "We're looking into it". Marqie sent me a DM and took some information. Then an email saying they'll get back to me. After a week or so, A Lucid rep sent an email saying they've concluded their review...

The condescension is just simply wow! You do realize you’re talking about real people with real issues, right? People aren’t asking for ‘personal apologies’—they’re expecting fair treatment and transparency from a company they trusted with a high-end purchase. Calling legitimate complaints...

I agree with you. The sky isn't falling. My personal feeling is that a team has evaluated the potential financial damage to Lucid and determined it hasn't risen to the point of additional action. Some noise will be made. Some people will move on from the brand. Others will stay. But I would...

What evidence do you have besides statements they have made and JoshG's charge reversal to suggest Lucid has done an "upstanding job"? That's not a rhetorical question. I genuinely am curious.

I haven’t seen Lucid take any meaningful action beyond making JoshG “financially whole.” Meanwhile, I’m still being charged $685 for a so-called “dirt in paint” issue the size of a pinprick, plus other questionable fees ($5,800 in total). Let’s be honest—Lucid isn’t taking this seriously. I...

This is a community and he's rightfully disappointed about the way Lucid is treating members of the community. I still vividly remember my excitement when I joined this forum, added my reservation to the tracker and literally checked daily for updates and read every single post, eagerly waiting...

Please feel free to delete any of my posts deemed inappropriate. As Lucid has made a decision in my case and I no longer own a Lucid. This is likely my last post in this forum. I appreciate the community and discussion. I'll be keeping my vehicle purchases a bit more mainstream going forward...

Last one I'll post. You get the picture already.