Recent content by BenTexas

This is exactly right. It's just a way to claw back their losses. Lucid and their customers be dammed.

We all know this. Does it really matter?

Best option mate is to buy it at the end of the lease or pay the penalties. Whichever makes more financial sense.

I did consider it. However my residual was $58k. No way I was buying it. Trade in value at the time was right around $40k. That said, wrongfully charging for normal wear and tear is NOT the way to encourage people to make a bad financial decision on top of the bad financial decision to lease a...

Looks like I spoke too soon. Received another invoice today. Amount was reduced from $5,820.38 to $5,235.38. No explanation for the reduction was given. The condition report I’ve already shared in earlier posts has not changed at all. I’m assuming this is being done as some kind of courtesy...

Thanks for clarifying.

I wanna believe that something has changed but it's just one example. And the fact they asked for a courtesy post tells me they still see this as a PR issue that can be bandaged over. It's still going to take years of consistently getting this right to get me to reconsider buying/leasing...

Possible good news. We'll have to wait to know for sure but the saga isnt over. The person on the phone stated, a new final invoice was just mailed out yesterday. I asked if it was different from the one I have and he said yes, but would not say on the phone what has changed. Only that I should...

On hold with them as I type this.

It's one thing for a company to make a public statement, and another thing to actually effect change. To test that, I've called and asked that my case be reviewed under the new guidelines. To be clear, I did NOT get this email from Lucid. So thanks for sharing. I'll report back if it has any...

Good luck! Hoping for the best.

No relation.

I won't post any of their comments or emails but I'll give you my experience with Marqie and "We're looking into it". Marqie sent me a DM and took some information. Then an email saying they'll get back to me. After a week or so, A Lucid rep sent an email saying they've concluded their review...

The condescension is just simply wow! You do realize you’re talking about real people with real issues, right? People aren’t asking for ‘personal apologies’—they’re expecting fair treatment and transparency from a company they trusted with a high-end purchase. Calling legitimate complaints...

I agree with you. The sky isn't falling. My personal feeling is that a team has evaluated the potential financial damage to Lucid and determined it hasn't risen to the point of additional action. Some noise will be made. Some people will move on from the brand. Others will stay. But I would...