I’ve come to this frustration level after five calls with service support who have reset my computer multiple times, soft resets, hard resets, and even arranging to have the telemetrics board unplugged from the car, powered down, and then reconnected all to no avail. We disconnected Wi-Fi, disconnected all cell phone connections, reconnected everything, reinitialized everything, add and change profiles, nothing works, and to be told it’ll be 90 days before it’s even diagnosed is just not acceptable in anybody’s book. It’s great if lucid improves their service over the coming year, but it doesn’t do much for my current situation. The lucid service tech that I personally visited this morning told me they’ve communicated their need for more staff for the past year, with zero progress or anything at all done about it I’m a lucid fan. I’ve been a lucid enthusiast for the last five years, owning two of their vehicles. The good that it does me, saying that I’ll not recommend this vehicle to my friends is simply the truth, and Lucid ought to hear it.
