What to Include When Submitting SW Feedback

Thank you to everyone who has taken the time to share software feedback with us at [email protected]. Your insights play an important role in helping us enhance your ownership experience.

When submitting software feedback, please be sure to include the following details to help the team with their review:
  • VIN
  • Software version
  • Timestamp of the concern
  • Any additional context or relevant information
  • Pictures if available (can be super helpful)
We will reach out if additional information is needed. If your vehicle requires service, please contact your local Service Center directly. For other support, contact Lucid Customer Care at [email protected] or 1‑888‑995‑8243.

Thank you again for your continued partnership.
Hello, I am bumping this as a friendly reminder to include all pertinent information in your emails to [email protected]. The two most important items are your VIN and a timestamp for the concern. Without this information, our engineers unable to respond to your feedback.

Please share this reminder with other owners. Your help reinforcing the message is much appreciated.
 
Thank you to everyone who has taken the time to share software feedback with us at [email protected]. Your insights play an important role in helping us enhance your ownership experience.

When submitting software feedback, please be sure to include the following details to help the team with their review:
  • VIN
  • Software version
  • Timestamp of the concern
  • Any additional context or relevant information
  • Pictures if available (can be super helpful)
We will reach out if additional information is needed. If your vehicle requires service, please contact your local Service Center directly. For other support, contact Lucid Customer Care at [email protected] or 1‑888‑995‑8243.

Thank you again for your continued partnership.

Software feature requests submitted to [email protected] are also welcome.
I have submitted via email as requested. Also posting here for visibility.

I’m a new owner of a lovely ‘27 Lucid Gravity. Former Tesla Model Y/X owner.
Current OS version is 3.6.5

Below is my feature request list :
  • **Much faster self parking (spot finder and maneuvering confidence)
  • Valet Mode (in car & mobile app)
  • **Walk-away auto windows close
  • Advanced multi-band Audio EQ settings (instead of the simple 3-band)
  • The ability to save EQ profiles (for different music types; like r&b, pop, rock, etc)
  • Chime on green light
  • Biodefense mode (will pay for extra filter, just need setting option)
  • **The option to Auto-stop turn signal after lane change
  • The ability to disable lock notifications at home and work.
  • More reliable Halo WiFi connection at home
**Major priority request
 
I have submitted via email as requested. Also posting here for visibility.

I’m a new owner of a lovely ‘27 Lucid Gravity. Former Tesla Model Y/X owner.
Current OS version is 3.6.5

Below is my feature request list :
  • **Much faster self parking (spot finder and maneuvering confidence)
  • Valet Mode (in car & mobile app)
  • **Walk-away auto windows close
  • Advanced multi-band Audio EQ settings (instead of the simple 3-band)
  • The ability to save EQ profiles (for different music types; like r&b, pop, rock, etc)
  • Chime on green light
  • Biodefense mode (will pay for extra filter, just need setting option)
  • **The option to Auto-stop turn signal after lane change
  • The ability to disable lock notifications at home and work.
  • More reliable Halo WiFi connection at home
**Major priority request
all-of-this-has-happened-before.gif
 
I have submitted via email as requested. Also posting here for visibility.

I’m a new owner of a lovely ‘27 Lucid Gravity. Former Tesla Model Y/X owner.
Current OS version is 3.6.5

Below is my feature request list :
  • **Much faster self parking (spot finder and maneuvering confidence)
  • Valet Mode (in car & mobile app)
  • **Walk-away auto windows close
  • Advanced multi-band Audio EQ settings (instead of the simple 3-band)
  • The ability to save EQ profiles (for different music types; like r&b, pop, rock, etc)
  • Chime on green light
  • Biodefense mode (will pay for extra filter, just need setting option)
  • **The option to Auto-stop turn signal after lane change
  • The ability to disable lock notifications at home and work.
  • More reliable Halo WiFi connection at home
**Major priority request
Does the car recognize traffic light status (red/yellow/green) and does it show time counter?
 
My Tesla recognized all traffic signals; and had the option of chiming when the light turned green. This setting was to mitigate distracted driving/idling. Lucid should add it.
 
Does the car recognize traffic light status (red/yellow/green) and does it show time counter?
It was promised as part of DDP2, but it was never released. My car remains color blind 🙂
 
My Tesla recognized all traffic signals; and had the option of chiming when the light turned green. This setting was to mitigate distracted driving/idling. Lucid should add it.

Well if you’re going to drive in fsd then it better recognize traffic signals and the idiot that blows through red lights.
So basically if you don’t use fsd then you don’t need the car to recognize traffic lights..

Personally I don’t think anything will mitigate distracted driving as all these “do it for me” gadgets encourage you to not pay attention.
But I’ll bet if I put someone in a car without power brakes they’d be paying close attention or walking.
 
I have submitted via email as requested. Also posting here for visibility.

I’m a new owner of a lovely ‘27 Lucid Gravity. Former Tesla Model Y/X owner.
Current OS version is 3.6.5

Below is my feature request list :
  • **Much faster self parking (spot finder and maneuvering confidence)
  • Valet Mode (in car & mobile app)
  • **Walk-away auto windows close
  • Advanced multi-band Audio EQ settings (instead of the simple 3-band)
  • The ability to save EQ profiles (for different music types; like r&b, pop, rock, etc)
  • Chime on green light
  • Biodefense mode (will pay for extra filter, just need setting option)
  • **The option to Auto-stop turn signal after lane change
  • The ability to disable lock notifications at home and work.
  • More reliable Halo WiFi connection at home
**Major priority request
You sweet summer child.
 
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