My 2022 Air Rear climate controls remain off even when passengers are present. When I inquired with my service center, they advised me to turn it on and remember to keep it off for the next drives. However, in my case, it doesn’t work that way, and I have to manually turn it on every single time.
Before the recent update, the climate controls used to automatically turn on at least 20% of the time. Now, they fail to turn on at all. I contacted customer support, and they claimed that the controls will turn on when there is someone in the rear seat, but that’s not the case for me. My service advisor also stated that the controls don’t turn on when people are in the car. I’m not sure which information is accurate.
Before the recent update, the climate controls used to automatically turn on at least 20% of the time. Now, they fail to turn on at all. I contacted customer support, and they claimed that the controls will turn on when there is someone in the rear seat, but that’s not the case for me. My service advisor also stated that the controls don’t turn on when people are in the car. I’m not sure which information is accurate.