Surprisingly the roll-out of 2.6.16 was pretty fast to me. Normally I am in the 2nd batch, or it takes a month for my car to get it, but I received it in the first week. That previously slower and soft process to a subset of cars allowed them to troubleshoot, check data and before and after impact and get ahead of any major bugs/glitches etc before rolling out to the fleet.
A couple of us uploaded videos earlier in the thread, I sent mine to Lucid customer service too. I don't think that happens to everyone, it only occurs if my phone was set to play something when connected to carplay like a podcast or spotify. If I wasn't listening to anything, the car will stay silent while unresponsive.
That’s how I feel as well . The least Lucid can do it’s to allow the affected cars to roll back to previous software version until the next patch comes out..
I must have missed it, sorry.
Totally get that.
Didn’t exist then. Also has never ever happened since I’ve owned the car, which is from the very beginning. Still hasn’t happened to me, but it’s the first I’ve ever heard of it happening to *anyone*.
Curious: what happens if you use remote climate so the car is awake? Does that solve the issues?
Unfortunately, this no-drive issue happens whether I wake up the car remotely or not. I've tested it several ways, cold wake, wake up for <1 min, <5min and >5min. Doesn't matter if charging or not. It probably happens about 6/10 times. I believe it happens even when I return to the car when enabling Keep mode in climate controls.
Man, that would be frustrating. My car is also DD Premium, not pro. I continue to look for a rhyme or reason, but can't really find any. This is what I am experiencing.
Exactly my situation. Happens anytime anywhere. Two recent examples:Unfortunately, this no-drive issue happens whether I wake up the car remotely or not. I've tested it several ways, cold wake, wake up for <1 min, <5min and >5min. Doesn't matter if charging or not. It probably happens about 6/10 times. I believe it happens even when I return to the car when enabling Keep mode in climate controls.
Also please realize I am not saying any of this to deter other users - I don't mean to make any unsolicited recommendations for anyone else unless they ask for it. I'm just simply saying that if I experienced or had read about this when I was in the market for a new car, this would be enough of a deal breaker for me, personally, to keep me away from Lucid. I'm glad I didn't as I love the car, and at this point it's fine because *hopefully* they will have a fix as soon as possible. But if all else was equal and I hadn't already put money down, this is annoying enough I would easily look at other options on the market.
If this drags on another month though, it'll probably forever sour me on this brand. Problems occur but issues as serious as disabling the car from driving for a minute or longer should be addressed with utmost urgency and transparency.
I also bought this car on the promise that V2H would be available by end of 2024, which obviously hasn't happened. I'm fine with it as I found a workaround by using my Ecoflow Delta Pro 3 (Lucid can charge the Delta Pro 3, which can then power my house, just not at the same time). But I do look forward to the day when V2H finally works
This is going well beyond annoying. Like others, I've rolled my eyes and generally been pretty forgiving of the litany of software issues that have plagued my car. This one is not one that I can be so forgiving of, both because of the severity of the issue as well as because of Lucid's utter silence on the issue and/or any attempt to rollback 2.6.16 to at least temporarily mitigate the issue. This can manifest itself as a safety issue. For that reason, I filed a complaint with NHTSA here: https://www.nhtsa.gov/report-a-safety-problem#index
I don’t disagree with anything else you said, but I don’t see how this could possibly be true. It isn’t happening in the middle of driving; it is happening *before* you drive. A car taking longer to let you drive it than normal is not a safety issue, or every single ICE vehicle that needs to warm up before you drive it in cold temperatures (to avoid eventual damage, anyway, at least for older vehicles) would be defined as a “safety issue.”
I'm not entirely sure I agree with you borski. At least for those ICE vehicles, in an emergency (what ever that is) you could move the vehicle (think parked next to a car with a fire etc.). With this you can't move the vehicle until it's ready, period.
I replied (and though I did not state it), I have DD Pro. Happened 3 times, never after charging, usually after a shortish drive, get back to the car and takes around a minute to be "ready". Interestingly, it has not happened to me at all in a couple of weeks.
Ahhh sorry @RAF42 I missed that. So ok, DD Premium isn't a variable. Thank you.
That’s a fair point. I don’t know if that would be classified as a safety issue by the NHTSA, and I don’t think it would be, as safety defects are generally defined by internal issues, not in response to hypothetical external factors.
Based on the definitions on page 2-3 of https://www.nhtsa.gov/sites/nhtsa.gov/files/2024-11/MVSDefectsandRecalls-Update_112124_v1a_tag.pdf
Cool.
www.aaa.com
Prefer not to post my videos here. If it’s a question of doubt or just curiosity about my rare “clacking + can’t drive/reverse issue”, would be willing to share privately. Have already shared videos with service/engineering and have another set of videos I will be sending to customer care today.
Call customer care and have them add you to the list and flag your VIN as being a part of the small population of Air owners affected by this issue. If you have timestamps, they’ll have you send the timestamps to the customer care email address.
