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Worst customer service

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Ted Maglione

New Member

Joined
Apr 20, 2024
Messages
8
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8
Location
New Jersey
Cars
touring
Absolutely the worst Customer Service that I have ever experienced. I am attempting to return my present lease and pick up my new lease. This should be a pleasant experience. It is an abject nightmare. I need to arrange the lease return with my present sales consultant Rudra. He has been unreachable for over a week. Therefore I cannot return the car. Also no one is able to tell me when the new car will be delivered. Like everything else with The Lucid experience there is a lack of prompt communication and information. I have no idea when the new car will arrive. With any reputable car company the drop off and return will be simultaneous. I am currently looking to lease or purchase another brand.
 
Ted Maglione said:
Absolutely the worst Customer Service that I have ever experienced. I am attempting to return my present lease and pick up my new lease. This should be a pleasant experience. It is an abject nightmare. I need to arrange the lease return with my present sales consultant Rudra. He has been unreachable for over a week. Therefore I cannot return the car. Also no one is able to tell me when the new car will be delivered. Like everything else with The Lucid experience there is a lack of prompt communication and information. I have no idea when the new car will arrive. With any reputable car company the drop off and return will be simultaneous. I am currently looking to lease or purchase another brand.
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What are you getting? There isn’t a better sport sedan out there!
 
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