- Joined
- Mar 26, 2026
- Messages
- 15
- Reaction score
- 11
- Cars
- Lucid Gravity
I did not find any details on this topic so thought of posting this to help new buyers with no support from Lucid Studio or sales.
I am from NJ so the local studio in the Mall of Short Hills in Summit was not able to negotiate sales due to NJ laws and I was assigned inside sales person from CA. This person had no clue about general leasing terms and did not know about the details on options like Towing Package. I was interested in the additional $3K discount so I selected what was available locally in Rutherford, NJ. This one was a basic Gravity touring without the towing package. We bike so this is where the trouble begin, I asked if they can add Towing Package, first the inside sales person said yes, then he came back and said it will be after delivery option and cost will be $1500. I asked for exact date when this can be done and can they do it before delivery, I was told that Rutherford does not have tool to install so they cannot tell me when it will be done !!! (I have it in an email).
I then chose to select a vehicle with package installed, to which the inside sales person said the one I selected was in Massachusetts and it does not qualify for $3K rebate as they cannot deliver it before 31st. So I chose the one in King of Prussia, PA about 75 miles from my place.
I picked up my Gravity yesterday and to my surprise the receiver was not installed on the car. Delivery person said, I need to pop open the screws remove the plate and install it myself as they did not have anyone available for few hours at the delivery center to install it for me. They gave me a ORIS receive which I have to pop it in and they charged me $750 fir the package.
My question to non towing package Gravity owners is that is your Gravity installed with the housing hardware and all you need is a receiver? If yes then anyone who only wants to use this feature for bike rack and hauling bike can buy ORIS receive for 20%-30% cost of and pop it in themselves and not worry about the electric connection and SW update. Also they informed me that towing package cannot be installed in Rutherford, NJ due to unavailability of the tool, if all Gravity's are shipped with the receiver housing hardware and all one needs to do is add eclectic harness and SW updated and get the 2" receiver then their staff does not know their own product, not sure what tools are needed unless they do not have spare harnesses!!
And then once you install the receiver it pops out and looks ugly. My 2023 eTron which I am returning has a receiver that is flushed to the body of the vehicle. See attached video fast forward to 3:45 and you will see what I am saying:
I am from NJ so the local studio in the Mall of Short Hills in Summit was not able to negotiate sales due to NJ laws and I was assigned inside sales person from CA. This person had no clue about general leasing terms and did not know about the details on options like Towing Package. I was interested in the additional $3K discount so I selected what was available locally in Rutherford, NJ. This one was a basic Gravity touring without the towing package. We bike so this is where the trouble begin, I asked if they can add Towing Package, first the inside sales person said yes, then he came back and said it will be after delivery option and cost will be $1500. I asked for exact date when this can be done and can they do it before delivery, I was told that Rutherford does not have tool to install so they cannot tell me when it will be done !!! (I have it in an email).
I then chose to select a vehicle with package installed, to which the inside sales person said the one I selected was in Massachusetts and it does not qualify for $3K rebate as they cannot deliver it before 31st. So I chose the one in King of Prussia, PA about 75 miles from my place.
I picked up my Gravity yesterday and to my surprise the receiver was not installed on the car. Delivery person said, I need to pop open the screws remove the plate and install it myself as they did not have anyone available for few hours at the delivery center to install it for me. They gave me a ORIS receive which I have to pop it in and they charged me $750 fir the package.
My question to non towing package Gravity owners is that is your Gravity installed with the housing hardware and all you need is a receiver? If yes then anyone who only wants to use this feature for bike rack and hauling bike can buy ORIS receive for 20%-30% cost of and pop it in themselves and not worry about the electric connection and SW update. Also they informed me that towing package cannot be installed in Rutherford, NJ due to unavailability of the tool, if all Gravity's are shipped with the receiver housing hardware and all one needs to do is add eclectic harness and SW updated and get the 2" receiver then their staff does not know their own product, not sure what tools are needed unless they do not have spare harnesses!!
And then once you install the receiver it pops out and looks ugly. My 2023 eTron which I am returning has a receiver that is flushed to the body of the vehicle. See attached video fast forward to 3:45 and you will see what I am saying: