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TIDAL cannot connect

Yenaphe

Yenaphe

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Hello friends,

Tidal is having bugs again, this time in a weird way.

Yesterday, I had no issues listening to Tidal in the car. Today, Tidal says I need to connect. So I try to reconnect, but the connect screen never load.

Connectivity in the car is good, other services work. CarPlay works. Tidal through Car play works as well.

No issues on my Tidal account.

Am I the only one?
 

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After over two years of using Tidal, our Air also disconnected from it over a year ago. Nothing I did would reconnect it. I sought help from Lucid, who said the problem was not at their end. I contacted Tidal for help only to find that their "customer service" is nothing but an email and text messaging system that consists of nothing but useless robotic responses. After multiple attempts to get an actual person on the phone I finally canceled my account in frustration and only returned to Tidal when we got our Gravities a few months ago.

Tidal works until it doesn't. Then I'm afraid you're dead in the water.
 
Yenaphe said:
Hello friends,

Tidal is having bugs again, this time in a weird way.

Yesterday, I had no issues listening to Tidal in the car. Today, Tidal says I need to connect. So I try to reconnect, but the connect screen never load.

Connectivity in the car is good, other services work. CarPlay works. Tidal through Car play works as well.

No issues on my Tidal account.

Am I the only one?
Click to expand...
Same problem here. Started today.
 
same for me. I read about a cloudflare issue the other day and my guess is that it's related. about 1-2 weeks ago during that big outage that impacted many businesses, I was also logged out of tidal but was able to log back in. I think it's related. other choice would be ransomware attack since it's been going on a few days. regardless I hope it's resolved soon.
 
Has anyone tried a "Factory Reset" to solve this problem. I don't want to do it and start all over unless it is a success path.
 
same issue. started yesterday. Did a Air logo and x reset-- no change
 
Tidal is back!!!! I'm at Lucid version 2.8.16 and this am the Sign In button worked. Appreciate whoever fixed this
 
yinz had inspired me to another Tidal listening session in my garage.
what I have found is the car now kicks me out after a few minutes.
3 years ago I could listen for hours uninterrupted. The car was flawless.

It's gotten worse with every update.

I wish I could go back to when it was perfect.
 
Cosmo Cruz said:
yinz had inspired me to another Tidal listening session in my garage.
what I have found is the car now kicks me out after a few minutes.
3 years ago I could listen for hours uninterrupted. The car was flawless.

It's gotten worse with every update.

I wish I could go back to when it was perfect.
Click to expand...
What do you mean it kicks you out? Just put it in drive (in hold mode) or tap the brake occasionally. Otherwise it shouldn’t bother you for 20 min or so.
 
So it started working again, and today I _again_ have the connection issue. I reconnect and now I have _again_ the no artwork bug.

Tidal experience is really getting worse and worse. Their software team is really not delivering robust work.
 

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Yenaphe said:
Hello friends,

Tidal is having bugs again, this time in a weird way.

Yesterday, I had no issues listening to Tidal in the car. Today, Tidal says I need to connect. So I try to reconnect, but the connect screen never load.

Connectivity in the car is good, other services work. CarPlay works. Tidal through Car play works as well.

No issues on my Tidal account.

Am I the only one?
Click to expand...
Mine did this for almost 10 days. I cancelled my subscription. Randomly started working shortly after. Even when it was working, tidal only "worked" maybe 30% of the time.
 
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