Take my money please!

[translux]

It’s been weeks of the same BS I went through the 1st time I bought but much worse.
Countless ghosted questions.
Promises of information that only arrives after repeated requests. When it does it’s not what we discussed or incomplete.
And the same excuses of system, computer, email issues etc. Do they really think that this provides believable cover in this day and age .
Further do they think this inspires confidence given they are a tech company?
A company that can’t get the basics down after all these years like taking the customers $ has little chance of survival.
I’m trying so hard to buy another Lucid but I think this time I’m going to give up.

 

[socktucker]

Definitely no sense of urgency in this company lol

 

[Hammerthyme]

Lucid went a bit dark on me in December, but I kind of understood that. They were pushing for record sales and it was apparent they hadn't sized up for it. Not sure what's going on now.

 

[Sid432]

Who are you talking to ?

 

[translux]

Who are you talking to ?

Local SA, same person who I worked with the 1st time. Given my 1st experience I was shocked that they were still employed. Have tried to engage the sales manager a couple times only to get shuffled back to the same SA.

 

[9point81]

Local SA, same person who I worked with the 1st time. Given my 1st experience I was shocked that they were still employed. Have tried to engage the sales manager a couple times only to get shuffled back to the same SA.

Ask to change to another SA. Doesn't need to be local. Any SA can help you and your are absolutely right it shouldn't be that hard...