Spotify "Crashes" after 15 minutes

[MacBain00]

Has anyone experienced an issue with Spotify where it simply stops playing after about 15 minutes? Leading up to this, I've noticed that the triple dots don't respond and the timer greys out for a little while.

There is definitely a software bug and I think it's linked to the triple dots sub-menu screen not popping up, but I'm not sure. This happens all the time with podcasts.

I need to do a car reset to get Spotify working again. All other inputs continue to work as normal.

Side question: Does anyone know how to remove items in the Spotify queue via the car UI?

 

[MacBain00]

I was able to confirm this is a bug with my own testing. I'm able to replicate this on demand now.

Steps: Spotify -> Pick a podcast -> click on the triple dots. This should bring up the sub-meu for 15s skip. If the triple dots does not work, after about 5 minutes (I'm assuming code timeout) Spotify will crash and no longer work. Spotify will show a server error. Logo reboot does not work to resolve it. Have not tried if steering wheel reset will resolve. A full car shut down (20+ minutes) does reset Spotify.

Anyone have details on how I can report a software bug to Lucid?

 

[Adnillien]

Anyone have details on how I can report a software bug to Lucid?

email [email protected]

 

[MacBain00]

email [email protected]

Thanks. Just submitted it customercare. I was hoping it would be a different email address.