- Joined
- Jul 13, 2022
- Messages
- 111
- Reaction score
- 174
- Cars
- Gravity Dream Edition
- Gravity DE Number
- 105
Wanted to post since I've had this issue since my GDE was delivered and it was resolved yesterday. After some amount of driving (typically >20 minutes), I would gets 2-3 simultaneous faults: High Beam Assist Unavailable, Adaptive Cruise Control Unavailable, and DreamDrive Limited. This would sometimes clear itself and then happen again some number of minutes later. It would ~always clear itself after parking, turning off/walking away and then later getting back in. Then 100% of the time if I drove long enough these faults would all hit. It happened whether or not any of these features was engaged at all during the drive. It sucked mainly because if I did have Adaptive Cruise or DD engaged, they would just stop working, which wasn't great for longer drives.
The good news is that mobile service (in Austin) was able to eventually debug and solve this working with the engineering team. It took 2 visits but on the second visit they had narrowed the hypothesis down to some specific cameras. The "Front Multi-Function Camera" (FMC) failed when they re-ran calibration, so they replaced it and calibrated with the new FMC. Since then, all good
As was my experience with the Air, mobile service was excellent. It was a bummer problem to have but I'm thankful they were able to debug and fix here locally.
The good news is that mobile service (in Austin) was able to eventually debug and solve this working with the engineering team. It took 2 visits but on the second visit they had narrowed the hypothesis down to some specific cameras. The "Front Multi-Function Camera" (FMC) failed when they re-ran calibration, so they replaced it and calibrated with the new FMC. Since then, all good
As was my experience with the Air, mobile service was excellent. It was a bummer problem to have but I'm thankful they were able to debug and fix here locally.