I got my 2025 Lucid Air about two months ago. I am unable to receive my satellite radio/Sirius XM about 15-20% of the time. I get a dashboard message which says "Slow Audio Connection", then after 20-30 seconds of apparently trying unsuccessfully, it gives the message "Something went wrong. Try another channel". However it is not channel issue; when this happens, all channels do not work. I understand that Lucid cars receive satellite radio by cellular signal, unlike other cars, so theoretically reception could be interrupted in areas with poor cell signal. However this does not provide an explanation, because this glitch comes up randomly at certain times when I am driving through areas with good cell signal, where I have received satellite radio successfully on other occasions. I took the car to my local Lucid mechanic, but of course this glitch was not happening of the day of the visit. They said they ran some diagnostics, were not able to reproduce the problem, and nothing got fixed or changed. Has anyone else experienced this or have any ideas?
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Satellite Radio/SiriusXM does not work 15-20% of the time
- Thread starter bradp
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SiriusXM started as a Satellite radio provider and that is what it is known for. Satellite radio works in many places where cellular service for streaming is not available. However, SiriusXM has also built an Internet streaming business alongside it and offers on-demand things as well.
Lucid only supports the Internet Streaming. There is no Satellite antenna/radio in the car.
What you are likely seeing are the gaps in AT&T's data coverage.
If your phone is on another carrier that has service in those areas, you could turn on a hotspot (assuming your phone has that ability) and have your car connect via WiFi. Or use CarPlay/AA to stream from your phone.
Lucid only supports the Internet Streaming. There is no Satellite antenna/radio in the car.
What you are likely seeing are the gaps in AT&T's data coverage.
If your phone is on another carrier that has service in those areas, you could turn on a hotspot (assuming your phone has that ability) and have your car connect via WiFi. Or use CarPlay/AA to stream from your phone.
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Yeah, it can be quirky. I haven't had this problem as frequently as you. But, easy work around is assuming you have a good cell signal for your phone, use AA or CarPlay and the Sirius app. That's what I do 95% of the time now that we have AA.
