I'll start, then. First, BOM costs. Some of those will be easier than you think and have already been addressed. They had supplier disruptions and had to take anything they could get in order to build out cars that had been ordered. They are achieving manufacturing and assembly cost reductions and need to continue. I am confident they are and will continue to make substantial unit cost reductions as compared to the early ramp up of production. And, remember, they are no where near nominal production, so there are more to come. Just (I hate that word) execute.
But, the above paragraph was low hanging fruit. Waiting to be picked. The remainder are difficult decisions that, if incorrectly made, can not only make it worse, but take the company down.
Service. Sometimes you have to spend money to save money. I won't pretend to know whether the mobile service model works - I leave that up to more knowledgeable people. I love the idea - I have a mobile service coming to my office and they will be working on my car while I'm sitting with a client. How more productive could that be?!? No time wasted by me and the car gets fixed. I love mobile service.
But, for those things that can't be handled by mobile service, they MUST have more service centers. My personal bet is they don't need as many as you might think, IF mobile service was given all the things they can do - but, I'm not an expert. I do believe backlogs at SC locations would be reduced if they utilized mobile service more.
The challenge in the above paragraph is they need to spend more money, in equipment and people. That is not a savings, it's an increased expenditure.
BUT, I would love to know the costs related to transporting a car from ANYWHERE to a service center, letting it sit in a parking lot (that has to be larger to accommodate more cars waiting for service), paying for a rental (which is never a similar car that the owner handed in AND CONTINUES TO PAY FOR) or having a loaner available for WEEKS on end. Then, truck it back to the owner. These costs, per car, are astounding - and, once volume kicks in the total cost will be really significant at a company level!
I don't know the numbers, but in my opinion they have to commit to a short term increase in SC numbers in order to reduce service costs long term.
The third piece, in my opinion, is warranty costs. Those aren't the same as service costs above. Those are just the cost of getting a vehicle to be repaired. Warranty cost is the cost of correcting a manufacturing or assembly defect. From panel gaps to missing plastic thing-a-majigs to cantrails coming loose to windshield wiper blades that aren't properly seated to - on and on - those should be found at final inspection at the plant, pulled aside and repaired at the plant. They, then, would not be trucked to a service center, stuck on a lot until taken into the garage to fix something that should NEVER have made it out of the gate. Whomever came up with the philosophy "Ship it and we'll fix it later" should be fired.
So, sorry for the rant, but I understand it might be TLDR material.
Have a great weekend, everyone!
Dream Ahead!!