No Service Appointments Available at Tysons Corner, VA Through App

[GravityGTAirGTVA]

No Service Appointments Available at Tysons Corner, VA Through App.

Anyone else able to schedule a service appointment at Tysons through the Lucid App? I tried this morning and there are no service appointments available at all. Screenshot’s below. The app will not allow me to make an appointment. Sent in an email request detailing the number of issues to the service team and also Lucid Support email on Wednesday and no one has responded to let me know if they received the email. In the three years I have owned Lucids, they have always responded very promptly. Anyone else experiencing this? Thanks in advance.

 

[TonyG]

Weird. I called there to arrange for the key fob update and it was quick and easy to get scheduled. I didn’t try the app - just called in.

 

[GravityGTAirGTVA]

Weird. I called there to arrange for the key fob update and it was quick and easy to get scheduled. I didn’t try the app - just called in.

Thanks. I was hoping to use the app so I could confirm my appointment for Monday, since I detailed the issues in the app. I also emailed them Wednesday and this morning (new error icon for airbag failure). Haven’t heard back. It would definitely help to be able to se the app.

 

[pjdcorp]

Thanks. I was hoping to use the app so I could confirm my appointment for Monday, since I detailed the issues in the app. I also emailed them Wednesday and this morning (new error icon for airbag failure). Haven’t heard back. It would definitely help to be able to se the app.

FWIW, I had some work done there recently & they were very backed up.

 

[RandomDesign]

No Service Appointments Available at Tysons Corner, VA Through App.

Anyone else able to schedule a service appointment at Tysons through the Lucid App? I tried this morning and there are no service appointments available at all. Screenshot’s below. The app will not allow me to make an appointment. Sent in an email request detailing the number of issues to the service team and also Lucid Support email on Wednesday and no one has responded to let me know if they received the email. In the three years I have owned Lucids, they have always responded very promptly. Anyone else experiencing this? Thanks in advance.

Many of the service centers seem to have blocked out availability on the app and are making people call to schedule service - it's been talked about quite a bit in other threads.

 

[socktucker]

I have a service appointment scheduled but it doesn’t show in the app at all.

 

[DeaneG]

No appointments are available though the app for either Millbrae or San Jose.

 

[victoryroad]

Response from the Richmond area temporary service center has been very good when I text or call my tech. The app assumes that I should go to Tyson's Corner location because I am in VA, but it is three hours from me vs 45 minutes from the Richmond location. Moreover, the mobile service option has worked well for me in the few instances I requested service in the year that I have been in VA.