No internet connectivity issue

[NLH]

Hi, I’m having a lot of difficulty connecting to the native SiriusXM app. I’m getting a no Internet signal attempting to conduct. What can I do to troubleshoot this??

 

[RMSko]

I've had the problem - I get a message to pick another station but when I go to the other station I get the same message.

 

[Steve181]

Hi, I’m having a lot of difficulty connecting to the native SiriusXM app. I’m getting a no Internet signal attempting to conduct. What can I do to troubleshoot this??

I had the same problem suddenly appear on 3/1/25. (I have a 2025 Air Pure runnining 2.6.2). After a few days, without it coming back, I called the hotline. They answered immediatly and had me go through a reboot (X and mic. buttons on steering wheel, plus brake, all for 30 seconds.) The screen rebooted after that, but still no Sirius. The hotline person said she would put in a trouble ticket and we ended the call.

BUT, about 3-5 minutes later, Sirius came back OK and has stayed OK.

My conclusion is that the reboot takes much longer than expected. I hope this helps.