Neocharge Splitter --anyone?

[spacegeek33]

We just got an AP and are keeping our old 2012 Tesla MS. We have a home charger from Tesla installed, and I purchased a Lectron adapter until the Lucid cable arrives--now scheduled for NET Aug 15. In anticipation of the cable arriving, we also invested in a Neocharge Splitter box which allows for two cables to be plugged in simultanously to one outlet and charge either two cars more slowly or choose the order of charging. This would allow us to avoid plugging and unplugging cables from one outlet (may cause wear and tear on the cable, plugs, etc) and also the inconvenience of swapping the adapter in and out.

Recognizing that our system is incomplete, we plugged the Splitter into the outlet, the Tesla cable into the Splitter box, and the adapter into the Tesla cable (whew!) and tried a Lucid charge. The Lucid AP kept stopping the charging session, which we would restart through the app. I removed the Splitter from the chain of devices and charging works without interruption.
So my question: Anyone have any experience with this Neocharge Splitter device? I anticipate much troubleshooting in my future and I suppose am getting started with it.

 

[RAF42]

We just got an AP and are keeping our old 2012 Tesla MS. We have a home charger from Tesla installed, and I purchased a Lectron adapter until the Lucid cable arrives--now scheduled for NET Aug 15. In anticipation of the cable arriving, we also invested in a Neocharge Splitter box which allows for two cables to be plugged in simultanously to one outlet and charge either two cars more slowly or choose the order of charging. This would allow us to avoid plugging and unplugging cables from one outlet (may cause wear and tear on the cable, plugs, etc) and also the inconvenience of swapping the adapter in and out.

Recognizing that our system is incomplete, we plugged the Splitter into the outlet, the Tesla cable into the Splitter box, and the adapter into the Tesla cable (whew!) and tried a Lucid charge. The Lucid AP kept stopping the charging session, which we would restart through the app. I removed the Splitter from the chain of devices and charging works without interruption.
So my question: Anyone have any experience with this Neocharge Splitter device? I anticipate much troubleshooting in my future and I suppose am getting started with it.

I have had a NeoCharge for a long time (First Tesla S + Audi Q8 E-Tron, and now Air Touring + Audi Q8 E-Tron). Works fine. I did add both the Q8 and the Air to the configuration (so it can control them using each car's native API) as well as my Electric co (PG&E) configuration.

It "knows" my reduced electric rate is from midnight to 3 PM, and charges both vehicles during that time.

I also have scheduled charging turned on for the Air set for 1 AM (similar for Audi, though that's set for when you want the car to charge by the time you plan to "leave").

If I want to charge the Air (in this configuration outside the charging window) I have to use the NeoCharge app to initiate charging. If I use the Lucid app (or car) to start the charge it will stop after a bit because the Neocharge thinks it's outside the charging window. If you use the NeoCharge app to start charging it allows it and tells the Lucid via the Lucid cloud connection to start charging.

It's been months since I set this up and never look at it, it just works. I don't think I did anything else but would not bet my life on it. Only little thing is it shows a Picture of a Gravity instead of my Air after I added it to the Neo App - even before Gravity was shipping. I did report this after I initially told them I'd like Lucid support (they had that working like a week after I asked for it).

Hope that helps. I did find them quite willing to help/engage with you when I first started using it (though I really did not need any help except for them to support Lucid).

 

[spacegeek33]

I have had a NeoCharge for a long time (First Tesla S + Audi Q8 E-Tron, and now Air Touring + Audi Q8 E-Tron). Works fine. I did add both the Q8 and the Air to the configuration (so it can control them using each car's native API) as well as my Electric co (PG&E) configuration.

It "knows" my reduced electric rate is from midnight to 3 PM, and charges both vehicles during that time.

I also have scheduled charging turned on for the Air set for 1 AM (similar for Audi, though that's set for when you want the car to charge by the time you plan to "leave").

If I want to charge the Air (in this configuration outside the charging window) I have to use the NeoCharge app to initiate charging. If I use the Lucid app (or car) to start the charge it will stop after a bit because the Neocharge thinks it's outside the charging window. If you use the NeoCharge app to start charging it allows it and tells the Lucid via the Lucid cloud connection to start charging.

It's been months since I set this up and never look at it, it just works. I don't think I did anything else but would not bet my life on it. Only little thing is it shows a Picture of a Gravity instead of my Air after I added it to the Neo App - even before Gravity was shipping. I did report this after I initially told them I'd like Lucid support (they had that working like a week after I asked for it).

Hope that helps. I did find them quite willing to help/engage with you when I first started using it (though I really did not need any help except for them to support Lucid).

Thank you! This is great--I'll do some troubleshooting later this week. Might be trying to do scheduled charging from two different apps/devices/computers causing trouble. Much appreciated.

 

[spacegeek33]

Follow up to close the discussion. Turns out it was the time of day charging time from the NeoCharge app. It was set for later in the day so the charging would start and then stop because it was not time to charge according to the app. Fixed that setting and we are good to go—charges the lucid first as it is the car that goes further away each day and thus needs a longer charge time, and then automatically switches to charge the Tesla which is driven more locally. Both are plugged in simultaneously. Works seamlessly! An excellent purchase.

 

[Haggy]

It works well for me too. I also start with the Lucid, not because it's driven more, but because it worked better that way when I set it up. It's been over a year and Lucid might have changed the way they do things, so it might not matter. These days, Tesla gives a lot of native flexibility for charging based on TOU, which for me isn't only nights, but also weekends, except for 3pm to 7pm. Tesla knows that it can charge before or after that. I haven't checked the Neocharge app lately to see if it now does that sort of thing, but I don't have to. I