Need honest answers from Lucid Owners-If you know what you know today, would you still buy a Lucid Air living over 600 miles away of a service center?

[Pragmatic]

The problem I see is Lucid has not made any service or parts information available to independent shops. Simple tasks - changing a cabin air filter, a tie rod, a suspension bushing, a blower fan, wiper blades, wheel bearings, abs sensors are much harder if the local mechanic that can perform the repair can not price parts or estimate repair times. Add this to simple tasks the require reprogramming (where lucid has not made available remote reprogramming to third party shops). This would include changing 12V batteries, calibrating cameras, indexing steering wheel.

All of this leaves owners highly dependent on SC and Lucid provided remote repair.

 

[chris]

^ The fact that you can't even buy the cabin air filters in the aftermarket ANYWHERE is disturbing!

 

[Steveinarizona]

I think you are getting a solid perspective from owners here. My closest service center is 250 miles away. Mobile service is fantastic, but there is usually a wait for an appointment for relatively minor issues. For example, my TCU, which is used to get a car connected to cell or WiFi data services, is down, and I can't reach the vehicle through an app or use a built-in map with traffic data, etc. It is a simple fix - tech will reset the TCU by power cycling it, but it is not something I can do myself. My appointment is mid-next week. If I had a service center nearby, this would have been an easy and quick fix instead of living without connectivity for more than a week.

All car companies are having staffing issues on service. Waiting a week for a non emergency appointment is actually very good in today's world.

 

[tonybot]

All car companies are having staffing issues on service. Waiting a week for a non emergency appointment is actually very good in today's world.

Totally agree. I was just saying if a service center was nearby, this would have been an easy fix without a tech needs to send the whole afternoon getting to me. Very reasonable timeframe from my standpoint too.

 

[BACamster]

Having owned a Tesla MS from early years, I was prepared myself to another EV from an EV startup. With that said, I wouldn't buy a Lucid if it is my one and only car when service center is 600 miles away.

 

[leo_yyc]

​

Yes, they said that will provide mobile services time to time, not sure exactly the cadence but I could live with that . My biggest concern is really if I am out of lucky and the car have issues that demands to be solved at SC. I will talk with them and let's see what kind of guarantee they will be able to provide to mitigate the risks here.

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But that does not really answer my question. Does the Vancuver Service Center have a mobile tech BASED in Calgary? I'm not surprised to hear that they would send a guy out, but that's a far cry from them saying that one lives a few miles away.

I will definitely ask that.

 

[Magsdad65]

I'm a 10 hour drive through the Rockies to Vancouver. Like others, I've only had to take the car in once and they had a GT waiting for me to use for the 4 days they had my Touring. The mobile tech has been fantastic as well.

To answer the question, yes I'd still have bought my car.

 

[Cosmo Cruz]

Yes, without hesitation. This is a profoundly awesome technological achievement. Best car in the world.

Be the change you want to see in the world.

 

[Cosmo Cruz]

^ The fact that you can't even buy the cabin air filters in the aftermarket ANYWHERE is disturbing!

nobody ever changes cabin air filters. Nobody knows where they are so you just charge the customer for it and never touch it.

 

[Longshanks]

I'm driving a 2018 Tesla Model S. Great car, but at 7 years old, it's time for something else. I don't want another Tesla mainly due to Musk's behavior. As a Portland, Oregon resident, I live 3 hours from the Seattle service center.. Oregon has no sales tax, but does charge a hefty fee for importing a car from another state. I called Lucid and they claimed that if they delivered a car to my home, it would be counted as an in-state purchase, but they seemed a somewhat unsure about this.

Has anyone in Oregon purchased and taken deliver of a Lucid Air from the Seattle center? If so, how did the taxes shake out?

Also, I'm not excited about 6 hours of driving in order to test drive a car. I'm tall and often find I don't fit well in certain cars. I can't see laying out the cost of Lucid Air then finding out I don't fit. Any advice?

Thanks for your time.

Longshanks

 

[Ughwhy]

I think there are several members here from Portland. Maybe try making a new post entitled, "Looking to see an Air in person in the Portland area." Maybe they will respond. Your post may get overlooked here.

That being said, last year I purchased a new vehicle in Seattle that I had ordered before I moved to Arizona. The dealer did the paperwork to get me a temporary Washington plate that lasted for (I think) 30 days. I didn't have to pay the WA taxes. I registered in Arizona and paid Arizona taxes and registration instead. So I think it is possible.

 

[Blue Lectroid]

I'm driving a 2018 Tesla Model S. Great car, but at 7 years old, it's time for something else. I don't want another Tesla mainly due to Musk's behavior. As a Portland, Oregon resident, I live 3 hours from the Seattle service center.. Oregon has no sales tax, but does charge a hefty fee for importing a car from another state. I called Lucid and they claimed that if they delivered a car to my home, it would be counted as an in-state purchase, but they seemed a somewhat unsure about this.

Has anyone in Oregon purchased and taken deliver of a Lucid Air from the Seattle center? If so, how did the taxes shake out?

Also, I'm not excited about 6 hours of driving in order to test drive a car. I'm tall and often find I don't fit well in certain cars. I can't see laying out the cost of Lucid Air then finding out I don't fit. Any advice?

Thanks for your time.

Longshanks

I bought mine in Pennsylvania and physically DROVE it to NJ and it still counts as an NJ delivery. The tax laws are based on where title passes to the new owner and in your case that would be Oregon based on the way Lucid’s paperwork / process work.

That said, I believe you absolutely should test drive the car. It’s a big purchase and getting your choice of options right is easiest when so doing. I originally was going to get a Pure without the premium audio and after test driving all three versions and listening to both sound systems I ended up buying the GT WITH the premium audio (Surround Sound Pro). Absent the test drives I could never have made those decisions.

 

[Steveinarizona]

I think there are several members here from Portland. Maybe try making a new post entitled, "Looking to see an Air in person in the Portland area." Maybe they will respond. Your post may get overlooked here.

That being said, last year I purchased a new vehicle in Seattle that I had ordered before I moved to Arizona. The dealer did the paperwork to get me a temporary Washington plate that lasted for (I think) 30 days. I didn't have to pay the WA taxes. I registered in Arizona and paid Arizona taxes and registration instead. So I think it is possible.

Many states have these (including Arizona). They are often called "drive out" plates.

 

[MacBain00]

I think the question ultimately falls on you. Getting others opinions are great but as you've probably seen on the various posts, your car is your car. There are some who never have a problem and some who have all the problems. This is not limited to Lucid and you can get a lemon with any other company. Are YOU comfortable with the idea that 600 miles is acceptable in case of a major issue? Will the time between asking for help and getting help ok? Even with all the positive reinforcement, will you always have this idea in the back of your mind when you have the vehicle? Will it upset you if you have a problem even if you get a loaner?

For me, the answer would be no. I didn't expect to need service 1 month into delivery and it's now a lesson learned. I don't like that my current service center is 1.25 hours away since I have a lease. It adds lots of unnecessary miles that you don't get back. It costs $25 in tolls + miles for any service call.

 

[Rogue]

Loaners are no longer given to someone not in the same state as the service center. I found this out with the latest warranty work on my car. However, my car has always been picked up for me and taken to the service center due to being 3+ hours away. Now I don't know what would happen if you had an issue that turned out not to be an issue or a non-warranty item.

I am not sure if anyone has mentioned it, but the build quality and reliability of the most recent model years are on a completely different level. This has likely been from being able to hold suppliers accountable, finding better suppliers, and lessons learned in the manufacturing plant. If I could have my same GT-P as a 2025 for that reason alone, I would. However, I expect I've gotten through the bulk of the issues with my vehicle at this point.

 

[Electrified]

nobody ever changes cabin air filters. Nobody knows where they are so you just charge the customer for it and never touch it.

I just had my wife's F Pace in for it's first yearly service on Tuesday, the W/O says they replaced the cabin air filter and now on a Friday I get the FUD from you.................

 

[hmp10]

If you know what you know today, would you still buy a Lucid Air living over 600 miles away of a service center ?​

Yes.

The reason is that, having now driven a Lucid Air for over three years, there is no other car I enjoy driving. The combination of such seamless, prodigious power with taut handling, smooth ride, and roomy comfort is simply not to be had in anything else.

Except maybe the Gravity. I have one on order and will soon know.

 

[audiojerry]

I'm tall and often find I don't fit well in certain cars. I can't see laying out the cost of Lucid Air then finding out I don't fit. Any advice?

I'm 6'4". The front seats go back further than I need and with the front seats all the way back, there is still plenty of leg room for me in the rear seats. Along with the great front-to-back range, the lap extension gives my legs extra support, and there's a complete set of adjustments to get both front seats set the way you like. I always liked the German cars for leg room, but the Lucid is the roomiest vehicle I've ever been in. Passengers comment that they feel like they are riding in a limo.

 

[frank4711]

I am in Denver so the next one is in Scottsdale. Still I answer YES. In fact ordered the Gravity in addition ;-)

 

[MorganB]

Loaners are no longer given to someone not in the same state as the service center. I found this out with the latest warranty work on my car. However, my car has always been picked up for me and taken to the service center due to being 3+ hours away. Now I don't know what would happen if you had an issue that turned out not to be an issue or a non-warranty item.

I am not sure if anyone has mentioned it, but the build quality and reliability of the most recent model years are on a completely different level. This has likely been from being able to hold suppliers accountable, finding better suppliers, and lessons learned in the manufacturing plant. If I could have my same GT-P as a 2025 for that reason alone, I would. However, I expect I've gotten through the bulk of the issues with my vehicle at this point.

They still give loaners in Dallas and the service center is in Houston.