Had a LCHCS installed just before Christmas. At the time, I had electrician leave the DIP switches in default positions to allow 80 amp charging.
Subsequently, I was able to access LCHCS via web browser and the unit’s IP address. At the time there was a screen in the LCHCS software that allowed setting charging amperage. Thinking I should try slow before fast, I chose 20 amp charging.
Move forward four months. Not driving the car too much, with charging most often overnight, at 20 amps. Last week, realized one morning I forgot to charge car overnight. Think the simple solution is to go to LCHCS software, and change 20 amp to 80 amp.
But the option to choose charging rate is no longer to be found in software! Query to Lucid yields stupid response: Open box and change DIP switches. Unfortunately, the front line “support” person I am dealing with, does not want to believe there was a setting for amperage available in a customer accessible website that is no longer present.
Can any of you recall having seen such an option in the LCHCS software? Does it still exist in your LCHCS? Can you advise firmware you are on? (Mine shows: Network FW 01.01.25 and Safety FW 02.14.51)
TIA,
Tim
Subsequently, I was able to access LCHCS via web browser and the unit’s IP address. At the time there was a screen in the LCHCS software that allowed setting charging amperage. Thinking I should try slow before fast, I chose 20 amp charging.
Move forward four months. Not driving the car too much, with charging most often overnight, at 20 amps. Last week, realized one morning I forgot to charge car overnight. Think the simple solution is to go to LCHCS software, and change 20 amp to 80 amp.
But the option to choose charging rate is no longer to be found in software! Query to Lucid yields stupid response: Open box and change DIP switches. Unfortunately, the front line “support” person I am dealing with, does not want to believe there was a setting for amperage available in a customer accessible website that is no longer present.
Can any of you recall having seen such an option in the LCHCS software? Does it still exist in your LCHCS? Can you advise firmware you are on? (Mine shows: Network FW 01.01.25 and Safety FW 02.14.51)
TIA,
Tim