This just happened today. I shared an address from google maps with the Lucid app and it sent me a few blocks from the cul de sac where the actual address was. I had to use google maps to find the real address.I had the navigation send me to the wrong location twice in the last 2 days. Both destinations ended up being further up the same street where the nav took me as the end point. The first location I sent to my nav via Google maps using the share feature on my phone and selecting the lucid app to share the location of my destination. Then when my Lucid map said I arrived and I couldn't find the bank I was navigating to, I opened Google maps and it was 0.5 miles further down the road. The second was when I searched a restaurant using the Lucid nav itself and it took me to the wrong shopping center. Again less than a mile from the correct destination. Very odd.
I reported it to customer care via phone and they talked me through resetting the profiles in my car. They think that may help the nav app be more accurate.
They also told me to report specific nav issues as soon as they happen via the app. Go to the upper left corner, select customer care and it’ll give you the option to text them directly.
I’m hoping it’ll help them resolve this issue.