Locked out of Lucid Gravity

[segbrk]

You just press the handles and the car is awake and unlocked again.

pressing the door handle would have opened the door.

I give you from the original post you're replying to:

I pressed the handles, nothing worked.

And as I said in the other thread, I have experienced this as well. Pressing the handles is supposed to work. Apparently sometimes it just doesn't.
In my case I did not leave all my access methods in the car, I was just trying to leave the fob in the car (at home) to keep my 12V-powered cooler on while I was in and out loading the car. Instead it shut down, locked, and wouldn't open again without the app.

 

[merveille07]

I give you from the original post you're replying to:


And as I said in the other thread, I have experienced this as well. Pressing the handles is supposed to work. Apparently sometimes it just doesn't.
In my case I did not leave all my access methods in the car, I was just trying to leave the fob in the car (at home) to keep my 12V-powered cooler on while I was in and out loading the car. Instead it shut down, locked, and wouldn't open again without the app.

I will 100% want my car to stay locked in this scenario because if not, anyone can press the handle and drive away.

 

[merveille07]

Glad you have a clear mind and never make a mistake when quickly doing a menial task.

This wasn't phrased as mistake for what it's worth. I am a human beings so you figure the rest out.

 

[Saksak]

Can we not crucify a person for coming to the forums and posting their experiences? It’s good to know that pressing the door handles after the car locks, with the fob inside the Gravity, sometimes does not unlock the car.

It worked for me when I tested the OP’s scenario, though. I left my fob in my Gravity and came back 10 minutes later. It immediately unlocked after I pressed the handle.

Since this didn’t work for the OP, perhaps it’s a bug. My advice: don’t leave the key in the car and rely on perfect software.

As for the hypothetical emergency of leaving kids in the car, with the fob in the Gravity and being locked out, yes, Lucid should fix the bug. However, the primary responsibility lies with the owner for leaving kids in the car and creating a dangerous situation in the first place. Take the fob with you. Carry a backup key card in case the fob battery dies. As a last resort, break a window. Even better, never leave kids who can’t take care of themselves in the car. Lucid is not responsible for the safety of your kids when you leave them in the car and walk away - you are.

 

[MorganB]

My Gravity and Air loaner will simulate locked doors if you leave the key inside (washing the car) however if you press the drivers side handle the car opens... Safety feature for anyone who accidentally leaves their key in the car!

I actually did this with my air loaner. I never carry a fob but with the loaner I did. Forgot it in the car for two hours. realized it as I was going back to the car. was very happy it was "locked".

 

[drb3333]

The card was in my phone case. I was out of the car for under 60 seconds, parked directly in front of a door where I could see my vehicle the entire time. We live in a very safe area, and I know I’m not the only person this has happened to—there have been multiple posts about similar incidents since mid-July.
Please keep comments constructive. Negative or snide remarks aren’t helpful. A simple "email Lucid at....." would have been more thoughtful and helpful.

It's a hard lesson, and I am in the camp that the car really should have been smarter. Perhaps a beep or otherwise noting "Do your really mean to lock up and walk away?"

In a past life pre-Lucid, I had a rental which locked me out with the engine running while I scraped snow and ice from the windshield. It was still running when AAA showed up to break me back in. Seemed at the time to be an avoidable situation that the manufacturer could have anticipated.

Glad you came out okay, and I hope the perfect people on the forum who never make mistakes lighten up soon.

 

[TahoeMichael]

I'd never, ever trust any car to stay unlocked with the key inside. Doesn't matter who made it.

I trust my Toyota Highlander to never automatically lock the door, with the one exception being that the doors lock when I drive off. And even that I find annoying. Maybe it has a mode for autolock, but I don't know about it, and have not enabled it. The car locks only when the lock button is pressed on the key fob. Probably I just haven't kept up with the times, but I cannot think of a reason I'd ever want a car to decide when to lock itself. A lot of my attitude is that locking a vehicle seems like a big deal to me, and so I want to deliberately lock the vehicle and hear a confirming chirp and/or see the lights blink. Maybe if I was younger, I'd trust the technology to just work. But considering the locking problems the Gravity has had, maybe not.

All that said, I also would never deliberately walk away from my car without the key fob in my pocket. But for reasons I cannot understand, my wife likes to get into the car, and tuck the fob into a nook on the dash. If she's driving on her own, she's good about picking it back up when she leaves the vehicle. But when we're together, she mysteriously assumes that I've grabbed the key, and exits without taking it.

 

[msaunders9430]

If the card was in your phone case in the car and you have the app running on your phone, as stated by another member, pressing the door handle would have opened the door. Much more helpful than "email Lucid". They'd probably tell you the same. Just my opinion. Learning opportunity.

@77sarbear I owe you an apology about my last post in response to your experience.
In my last post I suggested you could have just pressed the door handle.
I forgot that you had mentioned trying that method to open the door, in your original post.
My mistake.

 

[msaunders9430]

Can we not crucify a person for coming to the forums and posting their experiences? It’s good to know that pressing the door handles after the car locks, with the fob inside the Gravity, sometimes does not unlock the car.

It worked for me when I tested the OP’s scenario, though. I left my fob in my Gravity and came back 10 minutes later. It immediately unlocked after I pressed the handle.

Since this didn’t work for the OP, perhaps it’s a bug. My advice: don’t leave the key in the car and rely on perfect software.

As for the hypothetical emergency of leaving kids in the car, with the fob in the Gravity and being locked out, yes, Lucid should fix the bug. However, the primary responsibility lies with the owner for leaving kids in the car and creating a dangerous situation in the first place. Take the fob with you. Carry a backup key card in case the fob battery dies. As a last resort, break a window. Even better, never leave kids who can’t take care of themselves in the car. Lucid is not responsible for the safety of your kids when you leave them in the car and walk away - you are.

IMO it's not a case of crucifying a person.

It's about shared responsibility as an adult (which your post addresses) and learning the car as an owner.
The "this needs to be fixed" attitude comes off as saying the owner did everything they could have done to avoid the situation, which we know isn't true.
The car is designed with features that account for being locked out, even though some owners don't necessarily like all of those features (e.g. pressing the door handle).

Do some cars have a bug in which pressing the door handles is not working? Yes
Does that bug need to be fixed? Yes. Along with other bugs that owners have found ways to handle (no pun intended) until fixes are released.
There are ways to handle (pun intended) the door handle bug until it is fixed for those affected. Until then, it's the responsibility of owners to account for that bug, just like the other bugs, as best as they can.

 

[dbsb3233]

There's one more desperation option. As long as you remember your Lucid userid and password, you can try to borrow someone else's phone, install the Lucid app, and log in to unlock it from that phone.

Last choice, of course, but better than nothing.

 

[msaunders9430]

It's a hard lesson, and I am in the camp that the car really should have been smarter. Perhaps a beep or otherwise noting "Do your really mean to lock up and walk away?"

In a past life pre-Lucid, I had a rental which locked me out with the engine running while I scraped snow and ice from the windshield. It was still running when AAA showed up to break me back in. Seemed at the time to be an avoidable situation that the manufacturer could have anticipated.

Glad you came out okay, and I hope the perfect people on the forum who never make mistakes lighten up soon.

I like the idea of a beep, but you know that's going to result in posts such as:

1. I keep trying to lock my car, but it keeps beeping. Cause: Owner using the app, didn't know they had left key card or fob in car.
2. I hate the loud beep when I try to lock my car sometimes. Cause: item #1 and personal preference that Lucid can't account for 100%.

There are other scenarios, but I'm not creative enough or willing to take the time to figure out how crazy ways to lock myself out behind my usual "just being human".

 

[dbsb3233]

I like the idea of a beep, but you know that's going to result in posts such as:

1. I keep trying to lock my car, but it keeps beeping. Cause: Owner using the app, didn't know they had left key card or fob in car.
2. I hate the loud beep when I try to lock my car sometimes. Cause: item #1 and personal preference that Lucid can't account for 100%.

There are other scenarios, but I'm not creative enough or willing to take the time to figure out how crazy ways to lock myself out behind my usual "just being human".

Our Macan honks twice in that scenario when we leave a fob inside and the car is empty. I assume it's using the seat sensors to tell that's there's no one in any of the seats.

 

[msaunders9430]

Also, I'm not questioning the integrity of the OP, but the car locking itself within 60 seconds is definitely nothing like my ownership experience.

I use the app the majority of the time now, but even when I was using the fob or key card, the car didn't lock itself until after 10 minutes. I experience it when washing the car.

Using the app now, the app will remind if I've left the car unlocked and will ask me to tap to lock it.

 

[Aka-none]

I will 100% want my car to stay locked in this scenario because if not, anyone can press the handle and drive away.

I believe you may be under a false impression
Just because the door isn’t locked doesn’t mean it’s ready to just be driven away
A car with a physical key can have the door unlocked yet not drivable or conversely you can lock a physical key inside a car

 

[merveille07]

I believe you may be under a false impression
Just because the door isn’t locked doesn’t mean it’s ready to just be driven away
A car with a physical key can have the door unlocked yet not drivable or conversely you can lock a physical key inside a car

Really? The car was unlocked and running? What else is needed to drive?

 

[Aka-none]

Really? The car was unlocked and running? What else is needed to drive?

Well how about a key maybe?
How many civilian vehicles do you know of that can be started without some kind of key?
I mean yes the car isn’t off like a light bulb but it’s inoperable without a key, like an keyed instant on electronics

 

[merveille07]

Well how about a key maybe?
How many civilian vehicles do you know of that can be started without some kind of key?
I mean yes the car isn’t off like a light bulb but it’s inoperable without a key, like an keyed instant on electronics

You're not reading me. The car is unlocked and running ; that means the key is likely in the ignition.

 

[hwy17er]

...the car shouldn't lock you out when the fob is inside.

I have had the car lock me out with the fob inside while washing it. Pressing the handle did not unlock it and probably shouldn't as @merveille07 mentions.
Having the keycard or your phone outside the vehicle is imperative here.

But, as I posted in another thread, If you're car camping and don't lock the car (with you & the fob inside) opening any door (e.g. to go pee late at night) will turn all the lights back on bothering other campers and waking up the person sleeping next to you.
Buy locking the car with the fob from the inside, you are able to open the rear doors without any lights coming on. But... if you have auto-lock on you had better leave the door ajar so you can get back in, for if it locks you out and then you have to open it with the fob, keycard, or app: BOOM!...now you're that guy that has his headlights blaring in the middle of the night in an otherwise quiet campground with the irritable wife telling him how she just loves the lights shining in her newly awakened eyes!!

 

[Leftlane]

There's one more desperation option. As long as you remember your Lucid userid and password, you can try to borrow someone else's phone, install the Lucid app, and log in to unlock it from that phone.

Last choice, of course, but better than nothing.

No chance that would work for some us. I use a password manager, which means I would also need to download that onto a stranger’s phone, remember the master password, then download and log into the Lucid app, just to unlock my car. Not gonna happen.

The car just shouldn’t lock itself if it detects the fob inside - like almost every car has been doing for the last 20 years. Why is that even being argued? Also, there is a difference between the car locking itself versus you actively locking it with the fob while still inside the car.

 

[hwy17er]

Also, there is a difference between the car locking itself versus you actively locking it with the fob while still inside the car.

Remember having auto lock on is YOUR choice. It won't lock without you locking it with the fob, keycard, or app with this feature turned off