Yes. Round Rock was one station of several I could not do P&C either on the EA machine OR through the Lucid App. Tell Lucid and EA of the issues. EA will reimburse.
Sometimes the wrong EA station shows up (the last one you visited) so there is no way to authenticate. It’s a bug. Lucid is aware.
Once the free charging ends, these plug and charge authentication issues will disappear since you will authenticate and pay through the EA app with your credit card. I had to resort to that on the Austin trip and then get reimbursed, but it was a royal PIA.
That's not necessarily true. For example, my wife's Hyundai Ioniq 5 she plugs in, taps her EA card (which is in her Apple Wallet, and doesn't even require unlocking the phone), and it starts charging. No fuss.
I guess it depends on how you define plug and charge. If I can plug in and walk away, I call it plug and charge. If I have to open an app and authenticate, I consider that not a true PnC. The nuances are not worth arguing about. Nonetheless, I was saying that the current Lucid authentication issues won’t be an issue after free charging because the VIN will be (and is currently) recognized by EA, so they could charge a card either by a tap or the PnC. It is the free “charging” that is the issue right now since it is authenticated by Lucid and not EA. Other manufacturers go through EA so EA knows it is a free charge and when that freebe expires. Lucid does not and that cause the occasional glitch. Its a communication issue. EA doesn’t know that your VIN is free and requests a cc, wither entered on the machine or stored in their app.
What I have found at places other than EA is that it's easier to just tap your credit card (or for me use ApplePay with my watch) to get charge going. I did this at EVGo recently and it worked perfectly. I don't bother with all these companies and their apps anymore.
The nuances matter though, because that's exactly what I just described. You can, right now, go to an EVGo (after having pre-registered in the app): drive up, plug in, go have lunch. Even at EA with a non-Lucid: drive up, plug in, tap your phone or watch (no need to open any app or anything), and the EA apple wallet card automatically starts charging.
That's not accurate, and here the nuances matter once again. There is a plug-n-charge standard: ISO 15118. Lucid, and a few other cars, support this standard. Many charging stations don't yet, EVGo included; they recognize the car by VIN. This is much less secure, among other things. Stations will have to support ISO 15118 to get federal NEVI funding, however, so this is changing over time.
That is yet another system separate and different from ISO 15118. As an example: the Hyundai Ioniq 5 does not support ISO 15118 yet, and so does this crazy dance with EA where they essentially make an EA account but apply a promo code to EA charging under the hood.
Whatever. Not sure why you want to get into a pissing match and really don’t care about communication standards and which entity works for authentication.The nuances matter though, because that's exactly what I just described. You can, right now, go to an EVGo (after having pre-registered in the app): drive up, plug in, go have lunch. Even at EA with a non-Lucid: drive up, plug in, tap your phone or watch (no need to open any app or anything), and the EA apple wallet card automatically starts charging.
'Plug in and walk away' is precisely what I'm talking about. No app, no authentication. Technically, with EA, you have to tap your phone or watch, but you don't even need to unlock it. It treats the EA card as an 'express transit' card and just works.
That's not accurate, and here the nuances matter once again. There is a plug-n-charge standard: ISO 15118. Lucid, and a few other cars, support this standard. Many charging stations don't yet, EVGo included; they recognize the car by VIN. This is much less secure, among other things. Stations will have to support ISO 15118 to get federal NEVI funding, however, so this is changing over time.
Why does this matter? Because Lucid is presently authenticated at EA via this standard, which Involves the car having a proper certificate and key to be able to do the PKI dance necessary to authenticate. EA does not authenticate the Lucid via VIN.
Which is why industry standard charging authentication protocols like ISO 15118 had to be invented - it describes how a car maker creates a secure key for each car, how a user can enroll a car they own to a charging service provider and then how the car can communicate with a charging station such that a charging stations gets a signed receipt of the charging session being done and can send that to the charging service provider at any later time for correct billing. Right now, Lucid enrolls the car for you. In the future, they would either have to store your credit card info or somehow move enrollment with EA to the owner. Nobody knows how this will work yet; I'm expecting some hiccups, but I'd love to be wrong.
Anyway, the point of this all is - EA authenticates your car right now, not Lucid.
That is yet another system separate and different from ISO 15118. As an example: the Hyundai Ioniq 5 does not support ISO 15118 yet, and so does this crazy dance with EA where they essentially make an EA account but apply a promo code to EA charging under the hood.
The Hyundai Ioniq 6, on the other hand, explicitly advertises compatibility with ISO 15118.
Long story short: it'a a shitshow right now.
… I’m not trying to get into a pissing contest. I just described, in detail, why Lucid tells EA it’s free, and how the authentication is specifically part of the ISO 15118 standard, but the authorization sometimes fails, which is why Lucid has to tell EA it’s free.
