False window open alerts

[ColonelBadger]

Anybody else seen false window open alerts ? I received two one after another after parking my car briefly yesterday. The windows were all closed. Never seen this alert before

I find it interesting too that I don't see anywhere in the app to check the status of windows. I wonder if in a future app update we'll be able to check the status of windows as well as control them ?

 

[Halodde]

Post in thread 'OTA Update 2.7.0'

Thursday at 9:54 AM

Does anyone know how to stop the mobile app from serving the '(multiple) windows open' repeat messages when the car is parked in your garage, or, for that matter, if you just left the windows a crack open in a parking lot to allow some hot air to escape when the sun is blazing?

I contacted Lucid about that this morning. Basic they suggested doing the button and break reset and if that doesn't work log in and out of the app. I have not tried them yet. But I will today

• Halodde

• 
• 

 

[ColonelBadger]

I drove home, open and closed the offending window and haven’t had it since.

 

[WP1101]

I had it happen yesterday when parked. It went away on its own after I drove the car.

 

[ColonelBadger]

I had it happen yesterday when parked. It went away on its own after I drove the car.

I wonder if a bunch of us got alerts caused by a backend bug ? Do you know what time it happened?

 

[CraZ8]

Got this yesterday as well. Twice. Opened and closed window and no reoccurrence

 

[AirDoll]

I got them all afternoon yesterday. My car was at the service center so I assumed they left a window open and called them at 5:00pm to make sure they closed it before they left so I wouldn’t get alerts all night

 

[ColonelBadger]

Happened twice to me about 10-20min between them starting around 6pm EDT

 

[Viking]

After the latest update my Lucid seems to have an obsession with widows. I'm getting a massive number of messages that the window is open. Is that necessary? I know the window is open. I guess probably could turn off all messages from the app.

 

[AirDoll]

In my case, the window was actually open at the service center. Once they closed it the alerts stopped.

 

[Bthegreek]

After the latest update my Lucid seems to have an obsession with widows. I'm getting a massive number of messages that the window is open. Is that necessary? I know the window is open. I guess probably could turn off all messages from the app.

New update another software bug !

 

[AirDoll]

New update another software bug !

How is it a bug though if it’s correct?

 

[ColonelBadger]

New update another software bug !

I saw this issue BEFORE installing 2.7 (Still on 2.6.16)

 

[Bthegreek]

I saw this issue BEFORE installing 2.7 (Still on 2.6.16)

In my case I get the warning but the windows are close

 

[Viking]

How is it a bug though if it’s correct?

I'm my case it is not a bug. Just very annoying. I know my window is open. I don't need 30 messages to tell me that. Anyway, I've turned off notifications from the Lucid App. I don't think the notification is necessary. They seemed to copy Tesla which has the same notification. But Tesla at least does not go wild with the notifications.

 

[Lightmatrix]

I have had it a few times recently with unopened windows. It will specifically tell me the rear passenger window.

 

[Ampere]

I had the exact same problem. I think it started after 2.7. I visually and tactilely checked to insure the window was truly closed. It was closed.
I opened and closed the rear window and it seems to have stopped. However, as with all software gremlins, it could return unexpectedly.