Error codes galore during long road trip

geosynch

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Verified Owner
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Air Touring, Ioniq 5
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OWLPTRZ3
Lucid errors.webp


I'm on a week long road trip from the SF Bay Area to visit family in LA, southern Utah, and also to go mtn. biking in Moab.

Today after charging in Baker, CA, my car started throwing error codes. I got a warning about the front left lighting system. Then the front right. Then front collision warning. Then side collision warning.

These all came within, oh, about an hour of each other.

I've tried rebooting via the "logo" method and also by putting car in park, holding the brake pedal, and then holding the "x" and "mic" burron all at the same time.

No love.

I've called customer service, and left voicemail for the service center in Millbrae, because, of course they don't pick up the phone, not ever. I also called Lucid Customer Care and they promised me that someone would call within 48 hours. Are you kidding? 48 hours?

Oh, I'm also getting a warning now that the driver monitoring system can no longer see my face, even though I haven't changed the seat or steering wheel position in about 3 years. That error code came several hours after the initial warnings, and only after about 3 solid hours of driving.

I can confirm I no longer have front blinkers, nor blind spot monitoring, nor hands free driving anymore. Something is clearly busticated.

Anyone have anything like this? Any chance it is something stupid like a 12V battery going south? I'm a bit concerned problems are going to continue to cascade and I'll be stranded 1,000 miles from home.

If anyone from the MIllbrae (or San Jose) service center is reading this, for the love of all that is holy, would you please look up the open trouble ticket that Customer Care opened for phone number ending in -1197 and give me a call?
 
I don't own a Lucid (yet) but can you lock the car and walk out of range for 10 mins? I've heard it can allow sleep and some associated re-initialization.
 
Oh, I'm also getting a warning now that the driver monitoring system can no longer see my face, even though I haven't changed the seat or steering wheel position in about 3 years. That error code came several hours after the initial warnings, and only after about 3 solid hours of driving.

This may be system-wide and not just with your car. I was driving one of our Gravities today and got a warning that my face profile was not recognized . . . and facial recognition has not even been activated in Gravities yet.

We also had an issue return today with music sources repeatedly pausing every few seconds. It affected both our Gravities which happened to be on the road at the same time (one was streaming Spotify, and the other was alternating between streaming Tidal and using a USB music stick). A week ago the same thing happened with one of our Gravities and with our Air, which were also on the road at the same time.

So at least these two problems don't seem to be originating with the car itself but with some kind of network.
 
I had an intermittent issue with the right blinker few days ago. It resolved itself without any help from me.
 
I don't own a Lucid (yet) but can you lock the car and walk out of range for 10 mins? I've heard it can allow sleep and some associated re-initialization.
I tried that method of rebooting, too. It is a bit more involved than just walking away for 10 minutes,but, the mother of all reboots is supposed to be the hold brake pedal while also holding the x and mic buttons.
 
View attachment 33652

I'm on a week long road trip from the SF Bay Area to visit family in LA, southern Utah, and also to go mtn. biking in Moab.

Today after charging in Baker, CA, my car started throwing error codes. I got a warning about the front left lighting system. Then the front right. Then front collision warning. Then side collision warning.

These all came within, oh, about an hour of each other.

I've tried rebooting via the "logo" method and also by putting car in park, holding the brake pedal, and then holding the "x" and "mic" burron all at the same time.

No love.

I've called customer service, and left voicemail for the service center in Millbrae, because, of course they don't pick up the phone, not ever. I also called Lucid Customer Care and they promised me that someone would call within 48 hours. Are you kidding? 48 hours?

Oh, I'm also getting a warning now that the driver monitoring system can no longer see my face, even though I haven't changed the seat or steering wheel position in about 3 years. That error code came several hours after the initial warnings, and only after about 3 solid hours of driving.

I can confirm I no longer have front blinkers, nor blind spot monitoring, nor hands free driving anymore. Something is clearly busticated.

Anyone have anything like this? Any chance it is something stupid like a 12V battery going south? I'm a bit concerned problems are going to continue to cascade and I'll be stranded 1,000 miles from home.

If anyone from the MIllbrae (or San Jose) service center is reading this, for the love of all that is holy, would you please look up the open trouble ticket that Customer Care opened for phone number ending in -1197 and give me a call?
I had a different issue, but similar - the back third of my car lost power for a bit, essentially, throwing all sorts of errors; but not the motor!

Turns out the communication between the rear gateway and the rear LVJB was dropping intermittently; the rear LVJB uses both normal fuses and e-fuses. When the comms dropped, the e-fuses “failed.” They eventually replaced the rear LVJB and the issue resolved.

So it’s probably not the 12v, but it may be one of the LVJBs.
 
I had a different issue, but similar - the back third of my car lost power for a bit, essentially, throwing all sorts of errors; but not the motor!

Turns out the communication between the rear gateway and the rear LVJB was dropping intermittently; the rear LVJB uses both normal fuses and e-fuses. When the comms dropped, the e-fuses “failed.” They eventually replaced the rear LVJB and the issue resolved.

So it’s probably not the 12v, but it may be one of the LVJBs.
Thanks for the update.

My Spideysense is that it is something like this, or a bad connection in a harness because a lot of stuff is going at once. Well, within a short amount of time.
 
View attachment 33652

I'm on a week long road trip from the SF Bay Area to visit family in LA, southern Utah, and also to go mtn. biking in Moab.

Today after charging in Baker, CA, my car started throwing error codes. I got a warning about the front left lighting system. Then the front right. Then front collision warning. Then side collision warning.

These all came within, oh, about an hour of each other.

I've tried rebooting via the "logo" method and also by putting car in park, holding the brake pedal, and then holding the "x" and "mic" burron all at the same time.

No love.

I've called customer service, and left voicemail for the service center in Millbrae, because, of course they don't pick up the phone, not ever. I also called Lucid Customer Care and they promised me that someone would call within 48 hours. Are you kidding? 48 hours?

Oh, I'm also getting a warning now that the driver monitoring system can no longer see my face, even though I haven't changed the seat or steering wheel position in about 3 years. That error code came several hours after the initial warnings, and only after about 3 solid hours of driving.

I can confirm I no longer have front blinkers, nor blind spot monitoring, nor hands free driving anymore. Something is clearly busticated.

Anyone have anything like this? Any chance it is something stupid like a 12V battery going south? I'm a bit concerned problems are going to continue to cascade and I'll be stranded 1,000 miles from home.

If anyone from the MIllbrae (or San Jose) service center is reading this, for the love of all that is holy, would you please look up the open trouble ticket that Customer Care opened for phone number ending in -1197 and give me a call?
@geosynch thank you for sharing your experience. Our service team is reaching out to you to offer assistance.
 
@geosynch thank you for sharing your experience. Our service team is reaching out to you to offer assistance.
Thanks!

I got a call this am from San Jose service center. My car is in Washington Utah at the moment while I continue on my journey in my brother's car. We are on our way to Moab as I speak.

But the service center said they would check in to see if a mobile tech can go visit my car while I'm on my way to Moab.

Thanks for the reply, I really appreciate it.
 
Thanks!

I got a call this am from San Jose service center. My car is in Washington Utah at the moment while I continue on my journey in my brother's car. We are on our way to Moab as I speak.

But the service center said they would check in to see if a mobile tech can go visit my car while I'm on my way to Moab.

Thanks for the reply, I really appreciate it.
Good luck. My wipers haven’t worked right in a month and I can’t even get an appointment scheduled.
 
Good luck. My wipers haven’t worked right in a month and I can’t even get an appointment scheduled.
San Jose has appointments, you just have to call while they get staffed up.

If you’re somewhere else, please keep it to a relevant thread.
 
San Jose has appointments, you just have to call while they get staffed up.

If you’re somewhere else, please keep it to a relevant thread.
I reply through my alerts and sometimes don’t realize the thread I’m in. I think we got it settled. Also feel free to prune my unrelated posts (if you haven’t already), I went to but there’s a timer where I can’t after 15 minutes or something. I’ll keep my shit in one sandbox so to speak.
 
Update - I left the car in Washington, Utah (near St. George)at my brother's house. We took my brother's car to Moab.

I've been in contact with Lucid San Jose off and on all day, as much as cell coverage allowed. They've been fan-freaking-tastic. I'm feeling bad I kinda dis'd Lucid service. I was frustrated. That said, it sounds like my car has issues.

The team has remotely monitored they car and have zero'd in on parts of the front harness. Without putting eyeballs on it, they can't know for sure what. Worse, they believe it is probably not reliable to drive back home.

As of now, it's most likely my car will get flat-bedded to Las Vegas, and perhaps all the way back to San Jose. Lucid will get me a rental.

I'll update with details as I get them.

On the upside, this is what I did today while my car sat in a driveway 200 miles away...
PXL_20251022_215437331 PANO.webp
 
View attachment 33652

I'm on a week long road trip from the SF Bay Area to visit family in LA, southern Utah, and also to go mtn. biking in Moab.

Today after charging in Baker, CA, my car started throwing error codes. I got a warning about the front left lighting system. Then the front right. Then front collision warning. Then side collision warning.

These all came within, oh, about an hour of each other.

I've tried rebooting via the "logo" method and also by putting car in park, holding the brake pedal, and then holding the "x" and "mic" burron all at the same time.

No love.

I've called customer service, and left voicemail for the service center in Millbrae, because, of course they don't pick up the phone, not ever. I also called Lucid Customer Care and they promised me that someone would call within 48 hours. Are you kidding? 48 hours?

Oh, I'm also getting a warning now that the driver monitoring system can no longer see my face, even though I haven't changed the seat or steering wheel position in about 3 years. That error code came several hours after the initial warnings, and only after about 3 solid hours of driving.

I can confirm I no longer have front blinkers, nor blind spot monitoring, nor hands free driving anymore. Something is clearly busticated.

Anyone have anything like this? Any chance it is something stupid like a 12V battery going south? I'm a bit concerned problems are going to continue to cascade and I'll be stranded 1,000 miles from home.

If anyone from the MIllbrae (or San Jose) service center is reading this, for the love of all that is holy, would you please look up the open trouble ticket that Customer Care opened for phone number ending in -1197 and give me a call?

Is it time to get rid of this car? A car I actually like a lot but almost constant issues, warranty expiring soon, and service center 350miles away. My car has been towed to the service center 3 times at this point - pending 4th time (in 10,000 miles of driving!!!)….

February 8, 2026:

Suspension Fault Error. Reset not working, car sent to service center, fixed, returned within a week.

March 16, 2026:

Receiving several faults on the car, including error code just repaired.

- March 15: Suspension Fault error

- March 15: Suspension Fault error goes away

- March 16: Steering Assistance Reduced (noon) - no steering

- March 16: Steering Assistance Reduced goes away (steering returns -2pm) but Suspension Fault error returns.

WHAT SO I DO at this point? The car was just returned from ATL Service center with Suspension Fault Issue.

IMG_6547.webp
IMG_6548.webp
 
Tough call, and one only you can make.

My car is now behaving, but I'm also only 20 minutes away from either of two service centers.
 
I'd give them another shot to fix it, but man, that sucks.
 
They are working on it.

And now, as of today, the car is fine. Possibly software???
 
They are working on it.

And now, as of today, the car is fine. Possibly software???

Update to 2.8.30 and see if that fixes it?

“Updates, Performance Improvements & Optimization. Reduction of unnecessary warnings and improved overall system stability."
 
Update to 2.8.30 and see if that fixes it?

“Updates, Performance Improvements & Optimization. Reduction of unnecessary warnings and improved overall system stability."
Good Morning. Update:

Did the software update and, no, it didn't fix any of the errors.

No reposnse from the service center since Tuesday.

IMG_6569.webp
IMG_6569.webp
 
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