Disconnected Charging Station

[Jim M.]

I can no longer charge at home since changing my internet provider. I have tried everything Lucid has recommended, with no result. They say I have to "reconnect" the home internet and sent me instructions with no results. When I ask to talk to someone in the technical department, they say no one is there now until X number of days.

Am I the only one with this problem?

 

[borski]

I can no longer charge at home since changing my internet provider. I have tried everything Lucid has recommended, with no result. They say I have to "reconnect" the home internet and sent me instructions with no results. When I ask to talk to someone in the technical department, they say no one is there now until X number of days.

Am I the only one with this problem?

The LCHCS does not need Internet connectivity to work. If you are unable to charge using the LCHCS, you either have a wiring issue or a defective LCHCS.