So I got my Air Pure 2 weeks ago. Really want to love it and largely I do but I am very disappointed with some aspects of the sales/delivery process. When I got the car one of the key fobs was dead. No big deal it was identified right away and I was promised a new battery. 2+ weeks later and still dont have it. Also I was told that registration and plates woudl be sent in the mail to me. Fine. It took them nearly 2 weeks to send me paperwork which I would need to fill out and have notarized to then FedEx back to get them to submit and receive the plates. This is just ridiculous. This should have gotten to me the next day and I should have Ben told I would need a notary. It is now 3 weeks driving without plates and I’m just waiting for a ticket. If Lucid wants to make a name for themselves not just as a great luxury vehicle but with the service and support to match, it needs to address these lapses. I hope someone at Lucid monitors this forum and these things get back to management. I would hate for this company to fail because they can’t execute on the little but still very important things. BTW, the car drives great and its been a wonderful experience so far but as I’ve said elsewhere on the forum, my experience has been very erratic with some items wonderful and some just perplexingly poor. Like yesterday, after a software upgrade which was supposed to give me better control of rear seat warmers, my radio Is now displaying one station while playing another. Get it together Lucid!