whose bright idea is it to have nobody in Customer Service on a prime day for Deliveries? True story, bought an AT for delivery on Saturday.
1. on exit from shopping mall, phone key wont work.
2, called customer service, closed.
3. called roadside assistance, their ONLY suggestion was to tow the car 80 miles.
4. after 5 (seemed like an hour)frightening minutes remembered that i had stuck the card key in my wallet, it worked (WHEW)
5. but i now have no bluetooth or wifi, so think have to do a reset, which fails as i only have 75 miles of charge left (although i only live 30 miles away from a recently setup wall charger).
6. so i now proceed into a miserable electrify america station and to wait for a station to clear
7. as usual, plug and charge doesn’t work the first 2 times but i’m getting better as wasting money there and i charge to up to 200 miles.
8. think i’m finished, HELL no, now the charger door doesn’t close so i force it closed so i can drive this lemon home.
( meanwhile some jerk is honking at me to hurry up so his day isn’t ruined).
9. i fumble around and finally do a reset, but now discover all the work i put into setting up profiles and setting preferences is gone.
I need alcohol and lots of it, and i’m almost a teetotaler.(damm customer service)
1. on exit from shopping mall, phone key wont work.
2, called customer service, closed.
3. called roadside assistance, their ONLY suggestion was to tow the car 80 miles.
4. after 5 (seemed like an hour)frightening minutes remembered that i had stuck the card key in my wallet, it worked (WHEW)
5. but i now have no bluetooth or wifi, so think have to do a reset, which fails as i only have 75 miles of charge left (although i only live 30 miles away from a recently setup wall charger).
6. so i now proceed into a miserable electrify america station and to wait for a station to clear
7. as usual, plug and charge doesn’t work the first 2 times but i’m getting better as wasting money there and i charge to up to 200 miles.
8. think i’m finished, HELL no, now the charger door doesn’t close so i force it closed so i can drive this lemon home.
( meanwhile some jerk is honking at me to hurry up so his day isn’t ruined).
9. i fumble around and finally do a reset, but now discover all the work i put into setting up profiles and setting preferences is gone.
I need alcohol and lots of it, and i’m almost a teetotaler.(damm customer service)
