RESOLVED Cannot log into Lucid iOS mobile app

bakerjin

Member
Verified Owner
Joined
Aug 4, 2024
Messages
26
Reaction score
30
Location
Texas
Cars
Air Touring
Referral Code
QMWNM3AS
The Lucid mobile app has been unreliable since the 2.5.0 update for me. The 2.4 update made the app connect incredibly quickly (generally within 10 seconds) and wake up my car. 2.5 often did not connect and was stuck on the "waking up" sign, but if I force closed the app and re-opened, it would usually work.

Today around 5pm CST, I noticed the app would not connect at all. I mean it wouldn't even try to wake up the car for whatever reason. There were no changes to the car or the app or my phone that would have caused this (it worked just fine earlier today). After restarting the app and my phone (and logo resetting my car), I had the bright idea of deleting the app in hopes of reinstalling it.

Well, now that I've reinstalled the app, I simply cannot get past the login screen. If I try logging in, it spins and then nothing happens. It just asks me to log in again.

Is there something odd going on with Lucid servers? I'm able to log into the member portal on their website, but not the app. Without being able to log into my app, I can no longer use the mobile bluetooth key for my car, which is a real bummer.
 
The Lucid mobile app has been unreliable since the 2.5.0 update for me. The 2.4 update made the app connect incredibly quickly (generally within 10 seconds) and wake up my car. 2.5 often did not connect and was stuck on the "waking up" sign, but if I force closed the app and re-opened, it would usually work.

Today around 5pm CST, I noticed the app would not connect at all. I mean it wouldn't even try to wake up the car for whatever reason. There were no changes to the car or the app or my phone that would have caused this (it worked just fine earlier today). After restarting the app and my phone (and logo resetting my car), I had the bright idea of deleting the app in hopes of reinstalling it.

Well, now that I've reinstalled the app, I simply cannot get past the login screen. If I try logging in, it spins and then nothing happens. It just asks me to log in again.

Is there something odd going on with Lucid servers? I'm able to log into the member portal on their website, but not the app. Without being able to log into my app, I can no longer use the mobile bluetooth key for my car, which is a real bummer.
I had the same issue at about the same time. It’s been perfect up until today. I wonder if Lucid had an issue.
 
Is yours working now? I wish I didn't delete the app, as I cannot log back in now. Hopefully this is a temporary issue and I can log back in later. It's really odd since I'm perfectly able to log into the lucid website on both PC and mobile.
 
I am having the same issue between now and then ...after a while it will work for me ... i am not seeing as big deal ...of course more robustness is always welcome :)
 
Back
Top