Android App Update

[pyle112]

Anyone know what this feature is in the climate controls if the Android app?View attachment 27314

Just found in the Facebook group- it starts both the front and rear defroster

 

[kae02]

I am unable to get mobile key setup after new app update on s25+. Tried restarting, unpair, pair again, deleting the app, reinstalling. Basically everything that I could have done. Is this is a known issue?

 

[pyle112]

I am unable to get mobile key setup after new app update on s25+. Tried restarting, unpair, pair again, deleting the app, reinstalling. Basically everything that I could have done. Is this is a known issue?

I didn't think so, but I'm on an s24. Did you try rebooting the car? Do you see the lucid paired in your Bluetooth settings? The app should not have anything to do with mobile key set up. That is something that is handled through the vehicle and Bluetooth pairing on the phone.

 

[Buffalo Bob]

I just did it with a new Pixel 9, and it went lickety-split. I suggest that you be sure to first delete both of the Lucid bluetooth connections from your new phone, assuming that they ported over. I also suggest that you uninstall the app, and then reinstall it via Google Play. That'll clear the data and cache. Make sure you authorize everything on the app, including letting it run in the background. Then, log into the app, carefully follow the steps that the app provides, and it should work. Following that, pair your phone as a new device. A logo reset at the end couldn't hurt, and it sometimes helps.

 

[Buffalo Bob]

I didn't think so, but I'm on an s24. Did you try rebooting the car? Do you see the lucid paired in your Bluetooth settings? The app should not have anything to do with mobile key set up. That is something that is handled through the vehicle and Bluetooth pairing on the phone.

I think that @kae02 is talking about the app's mobile key function, and that you're thinking he means the key fob. The only way to pair the app's mobile key to the car is through the app itself.

 

[kaz3320]

Does the app take really long to wake up the car for you guys (for example going into the app and trying to turn on climate control)? It used to be really fast for me but ever since the new revamped app (v2.0.0), it's almost 10 seconds or more.

 

[lmarcc]

Does the app take really long to wake up the car for you guys (for example going into the app and trying to turn on climate control)? It used to be really fast for me but ever since the new revamped app (v2.0.0), it's almost 10 seconds or more.

For me it takes about 5-10 seconds when unplugged. It seems quicker to me if the car is plugged in. Perhaps it's in a lighter type of sleep mode when plugged in.

 

[kae02]

I think that @kae02 is talking about the app's mobile key function, and that you're thinking he means the key fob. The only way to pair the app's mobile key to the car is through the app itself.

Yes its mobile key from app. My phone connects via car Bluetooth for music, call and functions. Just unable to get mobile key work. I'll make a quick video and share.

 

[crareman]

I am unable to get mobile key setup after new app update on s25+. Tried restarting, unpair, pair again, deleting the app, reinstalling. Basically everything that I could have done. Is this is a known issue?

I got an S25+ a month ago, took 2 tries but did pair and works great. I have "Passive Unlock disabled" and has never failed depressing the handle to unlock. Don't like the car unlocking every time I walk past it in the garage. I do notice that everytime I get in the car the audio always sets to my phone rather than to Tidal as it was when I parked it.

 

[kae02]

I got an S25+ a month ago, took 2 tries but did pair and works great. I have "Passive Unlock disabled" and has never failed depressing the handle to unlock. Don't like the car unlocking every time I walk past it in the garage. I do notice that everytime I get in the car the audio always sets to my phone rather than to Tidal as it was when I parked it.

I see, thanks for confirming, then it should work on my phone too. I'll check with service center then as I already tried all mechanisms including resetting the car, reinstalling the mobile app and all app permissions

 

[pyle112]

I think that @kae02 is talking about the app's mobile key function, and that you're thinking he means the key fob. The only way to pair the app's mobile key to the car is through the app itself.

Whoops yup- my mistake.

 

[pyle112]

I see, thanks for confirming, then it should work on my phone too. I'll check with service center then as I already tried all mechanisms including resetting the car, reinstalling the mobile app and all app permissions

Also try trouble shooting with another phone. It may be the car!

 

[newlucidguy]

Yes its mobile key from app. My phone connects via car Bluetooth for music, call and functions. Just unable to get mobile key work. I'll make a quick video and share.

Turn off the Wi-Fi on your phone and your car when you set up the mobile key.

 

[Buffalo Bob]

Does the app take really long to wake up the car for you guys (for example going into the app and trying to turn on climate control)? It used to be really fast for me but ever since the new revamped app (v2.0.0), it's almost 10 seconds or more.

For what it's worth... A number of people, both aOS and iOS users, have found that the app wakes the car much more reliably if you turn the car's wi-fi connection off, and just let the car communicate via the inbuilt AT&T SIM card. As long as your car is getting an outside connection via the SIM card, there really is no need for the wi-fi connection. I don't know why, but this is often the solution.

 

[Chillywill75]

Does the app take really long to wake up the car for you guys (for example going into the app and trying to turn on climate control)? It used to be really fast for me but ever since the new revamped app (v2.0.0), it's almost 10 seconds or more.

Yes, it takes longer than 10 seconds for me. Maybe a minute although sometimes it just keeps spinning

 

[kaz3320]

For what it's worth... A number of people, both aOS and iOS users, have found that the app wakes the car much more reliably if you turn the car's wi-fi connection off, and just let the car communicate via the inbuilt AT&T SIM card. As long as your car is getting an outside connection via the SIM card, there really is no need for the wi-fi connection. I don't know why, but this is often the solution.

That was my original go-to solution for quick access (via cellular) to the car but now this also no longer works after v2.0.0.

 

[newlucidguy]

My car wakeup is always pretty quick (2-3 seconds) since the new app was released. I leave Wi-Fi on in my car. Android app, pixel 8 pro.