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Air software version 2.10.0

Ok so 2.10 broke Bluetooth for me...no one can hear me when I call them from the car ....I'm so fed up of Lucid software
 
well Spotify is our main listen for our big road trips... and I sure hope these crazy things are fixed by December when we drive 1800 miles! I really don't want to deal with random song changes and crap with spotify
 
lucidtouringman said:
Ok so 2.10 broke Bluetooth for me...no one can hear me when I call them from the car ....I'm so fed up of Lucid software
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I've had this issue (among others) for months. It's not all the time. I'd say about once a week. A reset or two or three fixes it.
 
Solomente said:
The new bug I have in 2.10.0 is anytime I pause Tidal (Lucid UX version, not Android Auto) by clicking the button on the steering wheel roller, it always starts the song over. I can see the timer move back to zero as soon I click pause.
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This is something I observed in my Lucid UX, pre-2.10.0.
 
I've gotten a suspension control fault error after this update. I dread taking the car in. AGAIN. Anyone else get this? Sometimes these will go away on their own after a big update, but this one seems sticky.
 
Still haven't received 2.10.0 ... think it's time to reach out to customer care??
 
lucidtouringman said:
Ok so 2.10 broke Bluetooth for me...no one can hear me when I call them from the car ....I'm so fed up of Lucid software
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Try deleting your phone from the Lucid and deleting the Lucid from your Bluetooth in the phone. Then repair. May fix. Good luck.
 
lucidtouringman said:
Ok so 2.10 broke Bluetooth for me...no one can hear me when I call them from the car ....I'm so fed up of Lucid software
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I had this happen as well, and like others on this Forum, I did the soft reboot. It fixed it, but it's happened multiple times for me. Another new thing with 2.10 is that I get a random chime when I turn on the car and then the screens reboot without me wanting that.
 
That doesn't sound like a Bluetooth issue. If you can call from the car then Bluetooth is fine, no?

It sounds like a microphone issue. I've had voice commands stop working, where I press the button on the steering wheel, get prompted, and nothing happens because the car never hears me. Next time you see the problem, try using a voice command to confirm. It's that's the case it's an old bug and unrelated to 2.10.
 
Celeras said:
That doesn't sound like a Bluetooth issue. If you can call from the car then Bluetooth is fine, no?

It sounds like a microphone issue. I've had voice commands stop working, where I press the button and nothing happens because the car never hears me. Next time you see the problem, try using a voice command to confirm. It's that's the case it's an old bug and unrelated to 2.10.
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For me, I've noted when this happens, in settings under connectivity, my phone cannot connect to bluetooth. You select it and ask it to connect, but it cannot until you reboot.
 
TallPaulZ said:
For me, I've noted when this happens, in settings under connectivity, my phone cannot connect to bluetooth. You select it and ask it to connect, but it cannot until you reboot.
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Ah, that's different from what the original guy said (where he makes the call but can't be heard). So I guess my advice was just for @lucidtouringman

Unsurprising there would be multiple bugs haha.
 
Since the last two software updates, I have this lingering issue of drowsy driver alert flashing during long drives. I turn off the feature each time in the Dreamdrive settings and it comes back to enable for the next drive. If Lucid is listening, please fix this and keep the feature disabled if the user has turned it off. The math behind this alert was never done correctly and it does not work as intended.
 
Tim-in-CA said:
Gonna give it a week before I call CS
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Tried to text but SMS is "unavailable" at this time. Called CS , stayed on for 30 minutes then was told to enter number for call back. They called back within 30 minutes, was told they would send a message to their software engineers. If that doesn't work, they would contact me to go to SC.
 
scal_air said:
Tried to text but SMS is "unavailable" at this time. Called CS , stayed on for 30 minutes then was told to enter number for call back. They called back within 30 minutes, was told they would send a message to their software engineers. If that doesn't work, they would contact me to go to SC.
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Just did the same thing and my experience was similar. The CS agent told me to expect my vehicle to be flagged for the update by end of day. Pretty amazing that SMS/Text/Chat support isn't available as that is their LEAST expensive option for support.
 
Tim-in-CA said:
Just did the same thing and my experience was similar. The CS agent told me to expect my vehicle to be flagged for the update by end of day. Pretty amazing that SMS/Text/Chat support isn't available as that is their LEAST expensive option for support.
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I wonder if, for whatever reason, they like to talk to people?
 
coupedncal said:
Since the last two software updates, I have this lingering issue of drowsy driver alert flashing during long drives. I turn off the feature each time in the Dreamdrive settings and it comes back to enable for the next drive. If Lucid is listening, please fix this and keep the feature disabled if the user has turned it off. The math behind this alert was never done correctly and it does not work as intended.
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That’s an interesting one. I turned that setting off the first day I had the car and it’s never turned itself back on
 
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