After sales support

[JRLucid]

Had anyone’s inside sales person ever gotten back to them when you reached out to them with some questions, after you had taken delivery?

I have some questions regarding the registration process and called Lucid directly. They told me that since state laws varies, he wasn’t able to answer my question. He also mentioned I may be able to reach out to my inside sales person.

Even if my inside sales person isn’t able to answer my questions, a simple reply would suffice.

 

[socktucker]

Yes my guy helped me get in touch with the department to get my registration sorted out.

 

[stephenl21]

I am also trying to get a status on my registration. Been over a month and haven't gotten an update.

 

[JRLucid]

My inside sales person was extremely responsive and tend to respond quickly, before the sale and before I took deliver. After delivery, no response or slow to respond when I reach out with any questions.

 

[stephenl21]

I ended up getting info from my sales person as well, and was able to get my registration issues resolved. Still have some service issues that i have emailed customer support directly and also submitted the website form and never heard from anyone. i didn't contact my sales person for that directly, so i guess i will do that soon. I had other things going on so it hasn't been top priority. But still would be nice to get acknowledgement from Support