A Question For Active Referrrers...

Buffalo Bob

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Verified Owner
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Location
Arizona & Washington
Cars
Pure AWD 19" No Aeros
Referral Code
MAXED
I wondered if any other active referral program participants had encountered this...

A couple months ago, I had completed seven referral deliveries, with an eighth one on order. When I reached that point, I replaced my referral code on the forum with the word MAXED below my profile, as I had received a couple unsolicited referrals.

Shortly thereafter, a nice sounding note from Lucid appeared on my dashboard telling me that my referrals were so popular that I had used them all up, and that my account would be locked until next year.

I was a little surprised that they did this before my eighth referral was delivered, but was not too concerned about it until that last referral moved to a 'vehicle canceled' status. This made me wonder if this last order was my first referral to fall through, or if the buyer had to rebook with someone else's code to get their discount, as that particular referral was an unsolicited one.

Since then, I have made attempt after attempt to resolve this. I have been told more than once that my code would be reinstated, but it has never happened. ( I did tell Lucid not to reinstate my code unless they could assure me that another eighth order would not immediately relock my account, and then possibly cause that buyer to lose their referral discount in the process.)

It’s frankly not all that big a deal, but it’s also a problem that should have not have happened in the first place, which begs the question why fixing it would be so difficult. At this point, I’ve given up. Has anyone else encountered this?

Thankfully, Lucid’s automotive customer service is far and away better than the way they handle fairly mundane administrative matters like this.
 
Your account isn’t locked - we all got that message I believe. Lucid changed the terms about two months ago I think and basically said only 8 referrals now. But it has to be 8 completed referrals. For example, someone cancelled their delivery with my referral and then a new one popped up and went through (this is post lucid updating the terms). Which indicates it stops when there are 8 fully delivered/referred vehicles.

You will be allowed another 8 referrals when you have hit one year I believe
 
Your account isn’t locked - we all got that message I believe. Lucid changed the terms about two months ago I think and basically said only 8 referrals now. But it has to be 8 completed referrals. For example, someone cancelled their delivery with my referral and then a new one popped up and went through (this is post lucid updating the terms). Which indicates it stops when there are 8 fully delivered/referred vehicles.

You will be allowed another 8 referrals when you have hit one year I believe
Yes, I understand how the program is supposed to work, but my account got locked for the rest of the year BEFORE the 8th referral was delivered.

Here's what it says...

Your referrals are so popular!​

You’ve reached the yearly limit for the referral program - your referral links will open up again on 1/1/2025
 
Yes, I understand how the program is supposed to work, but my account got locked for the rest of the year BEFORE the 8th referral was delivered.

Here's what it says...

Your referrals are so popular!​

You’ve reached the yearly limit for the referral program - your referral links will open up again on 1/1/2025
There were many cancellations in my referrals in the past, but I never reached 8. I got locked out too. I am not too bothered by it, as it's just couple more months.
 
Where are you saying that message ? I’m maxed too but hasn’t seen that message yet.
 
man, I just want to get one so I can get all weather floor mats for points! lol
 
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