No one is being an apologist. A small subset of cars, mine included, have the camera errors. Lucid is trying to figure out why and hence paused the roll out (my assumption, no insider info). For those who have the updated DDPro features, they supposedly are very good.
I'm surprised Lucid won't set up a rental for you. I live 3 hours from Beverly Hills and they set up a local Enterprise rental the last time I needed service a few months ago. I just showed up and picked up the car without any issues.
I do agree that Lucid Assistant has a long way to go. I can't voice call my wife any more and need to do so manually through my contacts, which is annoying. I'm certainly hopeful it'll improve in the near future.