service center

I've had a Lucid Air for six months. Within the first month it was in service for 19 days as they attempted to fix the rear drive unit. I just received a recall notice. Any time I call service, no one ever picks up and I get redirected to customer care who only says they will call service for me...

Last night I blew a tire on a pothole traveling around Denver. When I called customer care they said there was no service center. Nothing shows up in their app or on Google as well. But looking on the lucid website I see Denver shows up as an option, but the number sends you to the Seattle...

Just wanted to post about me recent experience with Lucid Service, I can’t say enough Zachary from Lucid Rocklin, CA made sure my car was ready within a few days and kept me updated on the status everyday. He even had my car cleaned before my arrival. Great service compared to Tesla seems like...

Heartbroken to see that the car was damaged while in the transit from Rocklin service center to Salt Lake. Saw a body damage with big scratch on the front passenger side fender and several prominent and some light scratches. The vehicle was super dusty when being delivered so could not spot the...

Apologies in advance for the rant. Ordered a set of crossbars and based on reports on this forum called to ask for service to have them installed in order to avoid screwing it up. Service told me that they won't do a mobile service call "because risks to the paint." The center is over an hour...

Ok - from the looks of it, I'm not the only one with key fob issues - but I have been told different stories. Here's the story: Brought my car in for a questions I had. The team at the local center offered to do the latest update while I was there. After an hour observing the process from the...