maps

Hello, I am getting confused with the Lucid Maps, Nav and GPS operations. Q1: on the top right side, what does the cloud with the strike through icon mean? Is the GPS disconnected? Q2: in some places where I travel, I noticed empty blocks on my map. Why is my map not complete or not populated?

First time seeing having this issue. I am traveling 500miles from home, when i enter destination it says cant teach destination and its not adding the charging stops. Any one have this issue?

Coming from a Tesla I have to say the navigation in the Lucid is a huge step back. I have no idea why they chose TomTom as a Nav provider when google is way more responsive, smooth and accurate. I really wish they don't continue to use TomTom and switch to google maps.