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  1. 1

    Lucid API

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  2. 1

    How to get driving/mileage statistic?

    Is there a way to get driving and mile/kWh statistics exported? Car keeps track of trips and consumption, maybe even temperature. Can I get this as an Excel file or similar? Would be great to analysis and find best ways to extend once range if needed, for example? Curious geek.
  3. 1

    Where to buy Wheel Cap Kit when taking off aero plastic?

    Trying to take the plastic aero covers of my 20” (or 19”) wheels and realized the center and the lug nuts are exposed. How to buy a center cover solution? Couldn’t find anything at the Lucid online store, as some online posts had suggested they bought a Lucid solution. Just can’t find it...
  4. 1

    New AGT acquisition process. The Good, The Bad and The Ugly (the third will surprise you ;-))

    My DC Tyson corner experience has been similar: they don't have their processes coordinated, and don't perform at a $100K+ car sales level, and sometime not even at any car sales level. Sales and Repair service is inconsistent, reps are unresponsive and don't even apologize appropriately if they...
  5. 1

    Headrest cushion needed

    In the Lucid Air Pure and Air Touring the headrests are not adjustable. While shorter people complain the headrest pushing their head too much forward, at 6’00” / 183 cm I have the opposed problem. The headrest cushion is about 1-2 inches too far back, and does not provide the head support I...
  6. 1

    Delivery experiences

    I like your well-balanced and considerate perspective. Can you answer: Who is management? I once called (when I had enough) and the person couldn't even tell or connect me to a general/location manager. There is Andrew in sales, and Alina in Service as the "highest ranking" I have talked to.
  7. 1

    Delivery experiences

    I asked for a water bottle or a hat for my 9 year old son after a major service failure during purchasing that affected him. While sales/delivery advisor said that'd be a good idea, he didn't even do it and never offered or responded to email in which I called him out on it in a friendly way...
  8. 1

    Delivery experiences

    I want to see more Lucid interest in their customers. More engagement, more opportunities, and showing (not just saying) that they care and appreciate us.
  9. 1

    Delivery experiences

    @borski The hope is that Lucid does something about it. Looks like there are employees and areas where things are working as they should. In other areas (eg, Tyson Center, VA) they need to step up their game. Employees may need more resources, are overworked - or just not well managed. Tyson...
  10. 1

    Drive System Fault Megathread

    Do you have their contact information? I called the Tyscon Corner Lucid, the took down the information, and two days later still no call back from the Richmond/Mechanicsville Mobile Service Center. Is that normal?
  11. 1

    Delivery experiences

    Tyson Square Center (near DC), Virginia. Maybe they understaffed and overwhelmed. But it also seems their processes are not connected and lacking communication between departments
  12. 1

    Anyone has a solution for the dash reflection on windshield?

    Just got my new Lucid AT. I noticed the stitching and other off-black reflections during test drive and thought maybe it’s due to a cloudy day. But unfortunately it’s there. 6’ tall is one problem as the reflections are worse in the shaded glass area. Hunching down make they disappear. But my...
  13. 1

    Delivery experiences

    Just received my Lucid AT yesterday. While the car is great, I am not impressed by the delivery experience. I purchased at Tysons Corner Center, Virginia Here some of the issues: - slow response time from customer service reps, needed to re-sent emails, then call when no response even on urgent...
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