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I am sorry to hear this is still going on at Lucid with the process of getting a car. I had a horrible experience buying and getting my car delivered in June 2023. Someone at Lucid has to get on top of this. We ordered two cars and because of the difficulty in getting information, canceled...

Thank you. Hopefully service becomes available and they get back to me

My heat stopped working on my 2023 Touring yesterday and it is really cold here in NJ. I called customer care and they had me do a reset. It didn't work and they said someone from service would call me "when they become available". Does anyone know if there is something I can do myself to get...

Sounds like you are agreeing with my last post. I get it. Only positive posts moving forward or I get censored. No problem.

It is very clear you want nothing but positive posts. Sorry but my experience wasn't positive. I am not sure why there would be a response of what a delivery person "meant" from a staff member who couldn't possible know. I didn't hash out all the bad experiences and some were really bad and...

Same to you. Please read what you wrote. I responded to your put downs. I think the Lucid owners would be better served to be reminded that the cars should be charged at80% for everyday driving. Any other information received is not correct. I can't be the only one getting the incorrect...

Were you there??? SHE said 90% and had a big story about Lucid changing the software recently so that now it is 90%. There was even something about improving the batteries. It sounded good to me but when I saw the car was delivered with it with it set at 85%, I came on here to ask. The only...

Thank you so much. I will change it tonight. I am so disappointed in the Lucid employees that I dealt with in getting my car. This is very basic training for employees. You have to wonder what is going on at Lucid.

I am new as I just picked up my Touring Saturday. The Lucid person who went over the car with me said the new software now charges the batteries up at 90% for everyday driving and I could go to 100% when on a long trip. I just checked the setting in the car and for everyday driving it is set...

EVconnect tried something remotely but said a technician was needed on premises

My Touring was delivered Saturday and the same thing happened when it rained.

I received my Touring on Saturday. My apartment has level 2 EVconnect chargers. First one went on and off and finally errored 003. Second cycled on and off about 25 times before error. Both are now not usable. There ae two Tesla's in my building that have been using these chargers with no...

I see a lot of excuses for this problem but is there something wrong with expecting to get what you paid for with hard earned money? So far the whole experience has been a nightmare for me.