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More like punishing Lucid for their egregious behavior.

I actually think this is a fantastic class-action consumer fraud lawsuit with the bait and switch between Lucid's clear and unambiguous wear and tear guidelines and whatever the hell BoA is using as their guidelines.

Great to see it getting picked up in the media!

At this point, I wonder whether they'll provide a response or just cherry-pick a few individual cases. I emailed several of their executives, and they didn't even have the courtesy to respond with a brush-off email. I expect better from Lucid. Not too long after the iPhone was released, my...

Anything other than perfect factory just rolled off the lot condition is apparently excess wear and tear for Lucid.

Just an absolute travesty of a shambolic lease return process. Lucid should be ashamed of themselves.

One would hope they would eventually get this under control. Let's see if it happens.

I was thinking about getting my wheels refinished right before turning in the lease, but if that's the policy I doubt I can get them as perfectly factory minty as Lucid wants. Honestly, could probably pick up enough "damage" to trigger excess wear and tear driving directly from the refinishing...

You can send it to higher ups. Lucid email addresses are [email protected] I would recommend sending to everyone on this list except for engineering and foreign. https://lucidmotors.com/company/leadership

Do you know where to send it? I'd be willing to spearhead that.

If they make it right.

You will 100% be charged. Worth looking at the excess wear and tear thread for the nightmare lease return experiences. You cannot trust anything that Lucid says regarding lease return as the ultimate decision for your charges lies with Bank of America.

I really think Lucid needs to step up to the plate here. This is terrible for brand reputation and is a big FU to those who supported the company as early adopters. If there's anyone with connections at Lucid I would urge you to really push this issue for the sake of all of us who got...

BoA has completely ignored the Lucid guidelines so far.

They'll definitely try to make up the 20k difference on my car from excess wear and tear.

Lucid needs to step in and at least agree to cover some of the more outrageous "damage" claims, especially because their own description of excess wear was basically fraudulent.

It appears this is only available to select lucky Google Maps users, so it's hit or miss until they do the full rollout. I think this has been done for several other Google Maps features in the past.

For some reason I can’t get this to work. Everything is updated to the most recent version, iOS, Google Maps, Lucid software. Bummer as I was really looking forward to this.

Does that work for Waze now?

BoA are a bunch of sharks and will do anything to deal with their upside down residuals.