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There is nothing customer service can do. While I was on vacation on Florida while visiting some relatives in the Villages I put my window down and it wouldn’t go back up. Ended up having to use packing tape to seal it and drive it to the Lucid service center in West Palm Beach. The service...

I had my Gravity in for service at Goose Island in Chicago for some cosmetic issues and seat problems. They even replaced my scuffed drivers side door panel. It was scratched when I took delivery. They had the car for three weeks but it was worth it. Stellar customer service. I love my new...

Thank you very much!

Thank you very much for clarifying. I really appreciate this forum.

Can someone conform if I have this right on the charging process at the Tesla superchargers. If Im not using the Tesla subscription do I just plug in and the billing is handled through the lucid app? If I have a Tesla subscription I go into the tesla app and select the charger and initiate...

I just got my new Gravity Grand Touring Aurora green with the Yosemite purluxe premium interior last Saturday. It looks luxurious and durable to me. Hopefully it wears well. I will update if I have any issues.

https://insideevs.com/news/754828/lucid-air-floor-mat-recall/ I just saw there is a recall on Lucid Air all weather floor mats.

Sounds like fun! Count me in! I would like to check out the Gravity. Look forward to meeting some Lucid owners! Troy from Schaumburg

I realize that. I meant I went straight to 2.4.4 from 2.3.10

I got the update 2.44 yesterday. No 2.42 or 2.43.

Resetting via the lucid logo works to to-reset the car. After reset my car was online again. But it keeps happening. Never happened to me before yesterday.

You are welcome. Thanks Lucid for such an extensive update.

I updated to 2.44 yesterday. I could not get the car to change lanes with highway assit engaged. A error message appeared but disappeared immediately. It was red. Calibration was done. Also my car keeps going offline now for some reason. All in all a great update.

Just got update 2.44. 2023 Touring I got 12/31/2023.

I just ordered mine as well

Thanks for the info. I’m bringing the car in tomorrow. I will let you know what they say. I’m confident they will find the problem and get it resolved. I’m not used to having car issues as have been extremely fortunate over the years. I do love the car. It drives very well.

My air touring has shut down twice in less than a week. It happened again at a busy intersection yesterday. I was able to reboot and get home. What is going on? This is a 121,000 car with 1200 miles on it. No warnings or nothing just sitting at a red light and got the error and car was...

I guess I can’t complain. That is a lot of issues to have on a new car. I hope they get all of them resolved very soon. I wish you the best.

Thanks for reaching out. I am so sorry to hear about your issues as well. I called service center and they are going to look into the records to see if they can find what caused the issue. I’m hoping this will not happen again. Thanks for the advice about PlugShare. I wanted to drive this car...

Good morning. I purchased a 2023 Lucid Touring on 12/31/2022. I really like the car but there are a few problems starting to surface. The first being Electrify America is not good at all. You don’t even get the charge speed thats stated on the station. I have had the car go completely dead...