Search results

Yes, I have been waiting to get my Gravity into the Tyson’s Corner Service center since November. Finally got the manager Ron to call me. He said he would call me back on the 17th to get my Gravity into service by the end of February. No call back. The vehicle has several mechanical and software...

Sorry to hear that you are also experiencing problems. Glad your service center is responsive. Keep me posted on how this all turns out.

Update. I called into Lucid Tyson’s Corner Service Center on February 6th and spoke to the service manager Ron after not getting a call back from 11/25. He apologized and said he didn’t get any messages from Aaron. He said he would definitely be speaking to Aaron. He apologized and said they...

I have been getting that error before and after the latest update.

Thank you. Unfortunately I don’t feel comfortable driving that far with all the issues. From my research it seems one or more of them point to issues with the front end drive unit.

It was a very long list. I tried providing Lucid with details that will help them troubleshoot the issues. The list for my previous service visit was longer and included date and times as well as photos and videos. They did fix a few issues, but missed a few too, and more have popped up. With...

Sadly almost all of those errors are after the lasted update. See the list above with notations.

Just finished up documenting the issue with my Gravity GT and emailed them to the Lucid Customer Service team. Hopefully, they will call tomorrow to get my service scheduled. This will be the 3 or 4th time my vehicle has been in for service, since delivery at the end of September. Items...

I tried holding the button down for approximately two minutes, several times and it did not work. But thank you for the tip. It just seems broken.

Oh and one more issue with the vehicle that hasn’t worked since I got it. The rear window washer fluid never works. The front works fine.

I did perform a soft reboot and a hard reboot and the issues persist. Here are some photos of the errors.

I just called Lucid Customer Care and Star called the Tyson's Service Center and spoke to Aaron and he informed her that they were really backed up. He said they lost WiFi and internet for a few days. She also said that they were down to only one service representative (him/Aaron). She said...

I’ve been waiting for a call back from Lucid Tysons Corner Service Center since November 24th. All calls, text and emails have gone unanswered. My latest email on February 1, to both Tysons Corner Service Center and Lucid Headquarters Customer Service has gone unanswered. The issues with my...

I’ve had the same issue since I picked up my Gravity GT. The Tysons Corner Service Center couldn’t replicate it. I uploaded several videos for them. They said the traffic conditions where they were driving would not allow for them to go 55+. I let them know it was still there after my last...

Their new service scheduling team is subpar to nonexistent. Many calls, texts and emails have gone unanswered (Aaron, Geo, Giorgio). Good luck. I’ve owned 3 Lucid Vehicles since they first started selling them. The customer service team at Tysons was always, professional, prompt and efficient...

Hey sorry I haven’t commented for awhile. I have Tysons Corner Lucid Service Center Fatigue. Ever since the change in personnel back in September the service has been subpar to non existent. I’m still having issues with the Gravity and a few more new ones (driver door handle opens and closes...

Will do. My Gravity is now at the service center.

Did you select roadside assistance from the phone tree? They have always answered in the 3+ years I have owned my Lucids.

Flashing ver Flashing very rapidly.