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Did you open a ticket with Lucid? What did they say?

The thread got a bit off track with the WAGs about Amazon dropping the ALEXA.COM site. The Alexa devices are not related to the ALEXA.COM site, but when I saw the headlines, I was concerned, since I have many devices and my whole home automation is dependent on Alexa. My conclusion after...

I believe you are right. Amazon is selling tons of Alexa related devices.

Is that the Alexa.com site in the article? I noted they are shutting that down, but I believe it is a separate thing from Alexa devices.

Since I let them install 2.0.28, my Alexa app freezes up.

Alexa has completely frozen up. After receiving the Sirius software update from Lucid, Alexa lights up as if it is working, but then does not do the command and freezes with the blue Alexa light still lit. It stays lit until the car goes to sleep.

I accepted the latest Lucid update, which includes a Sirus App. Since then, Alexa no longer works. The blue Alexa indicator turns on as if it is working, but it then never completes the action or turns off until the car is left to sleep. Support suggested that I might try logging out and...

I am installing it a second time. I am not sure why it did not take last time. Perhaps it is related to other issues I have tickets open on. 1) Charge rate on 350KW chargers is down by 40% compared to published, 2) The main screen sometimes will not come up. This originally happened often...

Not sure where you got your numbers. Perhaps you can show your math. Agreed that if just topping off from as 55% is as good on a 150KW charger. What you are not taking into account is that my charge rate is low across the board and the whole 300 miles in 20 minutes is a myth for me. There...

Wow? I am surprised that you think that. We are talking time here. I assume you consider your time valuable. In my case, getting 60% of the published charge rate means an additional 66% of my time sitting and waiting to charge while on long trips. At that point, the car becomes less...

At 40%, your charge rate should still be above 200. Lucid is now tracking an issue on this. Open a ticket. As to EA not having the stated charge capacity, A time where I was charging a 165 (should have been above 200) and in the 35% range, I had a Rivian follow me on the same charger, and...

Mine charges typically at 160 to 180, but on two occasions it started at 220, but fell off within seconds. Even Lucid does not think that is good and is finally paying attention. Your 300 figure should persist for more than seconds. The fact that it hit that would tend to indicate the...

Understood and agreed. Most of my sessions, I was the only one at any of the charge stations.

While you are doing better than I am, falling off fast from 300 is a sign of a problem. Your remaining charge sessions are very sub-standard.

Have you opened a ticket? You seem to be getting the same issues I am, assuming you are talking about soc @ 15 to 25%.

Agreed, In most cases, I was the only customer, such as in the last case I took pictures and screen shots to try to get Lucid off their bums. After a week of no response, I called them again yesterday. They said their "Battery Team" was looking at it, but made no date or service offer.

I believe we should all see something like this occasionally if our Lucid Charging system is properly installed and working.

So, I get that some of us are seeing different charge rates, but I wonder if we are talking apples to apples. Starting with this an EA 30KW./Hour charger... From 0 to 18%, we should be getting close to 300 KW/Hour. It begins falling and by 35% it is down to 250 WH/Hour, by 55% down to 150...

Open a ticket if you never get fast charge rates. If you have seen some stations that charge at close to 300 KW/, it is not likely it is your car. The best I ever saw was 220 KW, but it lasted only seconds and went down to 178-200 KW (At 15% soc and pre-conditioned). I have been to 9 EA and...