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Will do, thanks. On this: what is an effective communication channel for this (or, frankly, any) purpose. When I had key troubles I emailed CS and also logged a see service appointment request. Never heard back from either...

Ok, time for an update after a 700mi road trip. 1. My mobile key works now - and it works well. But I don't know what did the trick: I used my tablet to pair as a key (as part of my troubleshooting) then deleted it right away. Tried to set up my phone right after that again...and it worked like...

Thank you for sharing your experience. I tried to pair my phone again, this time at home, when the vehicle is now connected to wifi but no difference. Trying with another phone will be a pain as I have an eSIM .. so not that easy to move it to another phone. In the interim I'll see if I can use...

Fellow Android user (OnePlus 12) and new vehicle owner here. I picked up the car last night and they never could set up the mobile key...so I have nothing to delete. I'll try @avinash's suggestion (made related to Pixel) and I'll report back. Any fellow Android users with successfully resolved...

Hello - new owner here: I picked up my Air Pure last night. It was a disappointing experience for two reasons: 1. they could never set up my phone as a mobile key (spent 2 hours) and 2. strongly suggested it is "my phone" (read: Android). So the remedy suggested won't work for me as there is...