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I haven't taken a video of the window rolling down making noise as it is too much memory to send via email but trust me, nothing was fixed. Here are some pics of my email to them about not scratching the tint/film and another pic of them saying that they fixed the window on the invoice.

Here are 2 pics of the headliner with adhesive/glue on it. One is without flash, then I used flash as inside my garage I wanted it to show well. Here is a pic of the scratches on the window tint. I am pointing to the biggest ones, it is hard to make a phone camera focus on a transparent...

Here are 2 pics of the carpets being dirty. Note the green leaf pieces. Before you ask, clearly not stuff we left in the car 3.5 weeks prior as it would have turned brown, so fairly recent. Also note the dirt on the carpets. Here is a pic of the back glass panel for controls. Note how...

I got my car back today, 24d after I had to send it in to Houston. I have to agree with your post, service is pretty bad. The car was dirtier than when I sent it in. Dirt and leaves all over the back carpets. Smudge fingerprints on the glass panels. This is after they said that they were...

So true!

Looks sleek and torpedo like. Very nice.

Way to go!

:eek: Are you by any chance in DFW? We get that kind of service here. Especially when you are on the road and your car has died on the interstate with 10 seconds (NOT minutes) of warning. :)

I am sorry to see that you have had these issues, it is very unnerving to drive a car that you fear will give out on you. I am currently waiting for mine to come back from a similar scenario. As for their customer service, I have not had a good experience somewhat similar to yours in the lack...

🤦‍♂️ Thanks a lot, folks at Houston Service Center..... At least Houston Mission Control (NASA) is kicking butt! https://www.nasa.gov/feature/goddard/2022/webb-hubble-capture-detailed-views-of-dart-impact...

Wow, I am jealous. Not of the model 3, just that they arranged you a loaner and it got delivered to your house.

I am in also!

Here in DFW

:)

What is surprising to me is that the app is still functional and gets priority for things like software updates while it is at servicing. I just looked, I can do all the functions that I normally do, like open/close the trunk, frunk, etc... in addition to the software. This is a safety issue...

Sad but true...today afternoon my app notified me it wanted to update the software. As I mentioned in earlier posts, my car is at the Houston service Center getting repaired (hopefully?). I was surprised that it asked me to update it when it is at Lucid Service, so I refused. Then it pinged...

Sept 14th in "the car just up and died" thread, and subsequent posts on that same topic.

$6500, wow!

Makes total sense, but no one from Lucid would ever (and still haven't) emailed or called me back to tell me this. Hence customer service complaints. 🫤

How do you get a hold of Zak Edson? I tried to search for his contact info on the Lucid website but I can't seem to find it. I don't have a LinkedIn account so that option always comes up blank for me. I completely agree with this, the backseat is really very roomy. I have only sat back...